EMPLOYMENT HISTORY

DISPATCHER/COUNTER

Washington Air Compressor and Equipment, Chantilly, VA — Feb 2023 - Oct 2023 Scheduled Equipment deliveries and pickups from various construction sites. Responsible for the Driver Inspection Daily report. Answered inbound phone calls and provided excellent customer service. Interpreted company policies to workers and enforces safety regulations. Coordinate with drivers to ensure timely and efficient delivery and pickup of equipment from construction sites Coordinate with drivers and construction site managers to ensure timely equipment deliveries and pickups Maintain accurate records and update databases with relevant information about equipment deliveries and pickups

Maintain accurate records of equipment deliveries and pickups Provide support and guidance to drivers and construction site managers to resolve any issues or challenges that may arise during equipment deliveries and pickups

Develop and maintain effective relationships with construction site managers to understand their equipment needs and ensure timely delivery and pickup

Monitor driver performance and provide feedback and coaching to improve efficiency and customer satisfaction. 6040 Fieldcrest Ln, Broad Run, United States, 20137 • 703-***-**** • ad3hm0@r.postjobfree.com Mary Wilson

Purchasing/Procurement/Contract Specialist

English, 57 years old

A results-oriented Purchasing/Procurement/Contract Specialist with a remarkable 36-year track record in managing procurement processes, enforcing safety regulations, and interpreting company policies. Proven expertise in contract administration, customer service, and reimbursement administration, coupled with a strong ability to handle government contracts. Skilled in budget management, dispatching, and billing while showcasing proficiency in compliance, procurement, and materials management. Demonstrates a strong aptitude for bid evaluation, business administration, and inventory management. Known for strategic sourcing, project management, and a knack for identifying potential cost savings through analysis of procurement processes and contracts.

EMPLOYMENT HISTORY

SERVICE/LOGISTICS MANAGER

Critical Power Group, Ashburn, VA — Oct 2016 - Sep 2022

• Several of my customers were the Navy – JRIC (Joint Reserve Information Command), the Army, White House, Department of Justice, 911 centers for DC and Northern VA and Headquarters of the Coast Guard.

• Experience with government contracts such as IDIQ, wage determination and task orders.

• Vetted and scheduled technicians to perform work on the mission critical infrastructure at the facilities.

• Maintained the Service Technicians daily schedules and dispatch the technicians as service calls are completed.

• Scheduled return trips with customers when parts were in.

• Maintained on-call schedule for service technicians.

• Provided cleared and concise communications with department managers, employees, and company customers.

• Answered over 100 inbound calls daily and responsible for providing excellent customer service.

• Interpreted company policies to workers and enforces safety regulations.

• Instructed crews on proper use of materials and quality workmanship.

• Ensured that materials and equipment are ordered and dispensed for scheduled jobs daily.

• Maintained accurate records and reports associated with all services provided.

• Respond and dispatched technicians to emergency service calls.

• Gathered billing data, compiled invoices for customers after service calls are complete. Develop and implement strategies to optimize service and logistics operations, including streamlining processes, improving efficiency, and reducing costs.

Develop and implement efficient logistics and supply chain strategies to meet customer satisfaction and company goals.

Identify and implement technology solutions to improve service and logistics operations Collaborate with sales team to identify potential upselling and cross-selling opportunities Coordinate with government agencies to ensure compliance with contract requirements and regulations Coordinate with government agencies and ensure compliance with contract requirements and regulations. Ensure timely and accurate completion of all government contract requirements and paperwork. EMPLOYMENT HISTORY

OWNER

M & R Striping LLC — Mar 2010 - 2017

• Completed and filed all required documents.

• Documented all records required for M & R Striping LLC.

• Prepared business cards, flyers, contacted potential clients, kept the web site and yellow pages up to date.

• Prepared all the job estimates.

• Submitted all estimates or request for quotes to the accounting team.

• Completed and filed taxes for the business.

Developed and implemented a marketing plan to increase brand awareness and attract new clients for M & R Striping LLC.

Develop and implement marketing strategies to attract new clients and promote business growth for M & R Striping LLC.

Managed and supervised a team of employees to ensure efficient operations and completion of projects for M & R Striping LLC.

Managed and maintained relationships with existing clients to ensure customer satisfaction and promote repeat business for M & R Striping LLC.

Ensured compliance with all local, state, and federal regulations regarding business operations and employment laws for M & R Striping LLC.

Monitored industry trends and competitive landscape to identify opportunities for business growth and staying ahead of the competition for M & R Striping LLC.

Identified and pursued potential business opportunities for M & R Striping LLC to expand its client base and increase revenue.

EMPLOYMENT HISTORY

PROCUREMENT SPECIALIST AND ASSISTANT TO THE PUBLIC WORKS SUPERINTENDENT Town of Herndon, Herndon, VA — Jul 1987 - Apr 2016

• Assisted Town employees to the best of my ability so they can complete the tasks that were required of them.

• Provided close assistant to DPW Administration Department, Finance and the Purchasing Agent.

• Responsible for the procurement of purchase for the activity centers within Public Works Maintenance,

• Maintained a yearly budget of 2 million dollar, to ensure building maintenance, grounds, streets, refuse, traffic engineering, sewer, and water were properly paid on time.

• Contacted vendors when issues arise from non-compliance as identified in the Virginia Public Procurement Act and the Agency Procurement and Surplus Property Manual.

• Performed contract administration functions to identify contract performance issue.

• Reviewed purchase requisitions, purchase orders, procurement documents and other documentations to ensure accuracy of information, completeness of documentations and compliance with all applicable policies and procedures.

• Determined appropriate method of procurement based on factors including commodity type, market conditions, available specifications, sources, anticipated volume and other factors.

• Determined the need for new contracts based on current future volume and activity.

• Composed specifications for wide variety of goods and services.

• Reviewed and evaluated bids to determine most responsive and most responsible bidder and make recommendation to Purchasing Agent for award.

• Managed annual inventory audit.

• Compiled documentation for reimbursements on local, state, and federal level.

• Responsible for the administration and justification of the VDOT Urban Contraction and Maintenance Program in which the Town receives 1.7 million dollars a year from the state of Virginia for the maintenance of streets.

• Prepared all requests for reimbursements, invoice back charges to contractors and/or citizens for work which we perform.

• Prepared the reimbursement for jobs and special project. Develop and maintain strong relationships with vendors and suppliers to ensure timely delivery of goods and services and negotiate favorable terms and conditions. Developed and implemented new procurement strategies to improve efficiency and cost-effectiveness in the purchasing process.

Ensure compliance with local, state, and federal procurement regulations and guidelines. Identify potential cost savings opportunities through analysis of procurement processes and contracts Analyze market trends and identify opportunities for cost savings and improved procurement practices Assisted in the preparation of budget proposals for the procurement department, including analyzing and forecasting expenses, identifying cost-saving opportunities, and recommending budget allocations. Assist in the development and implementation of training programs for procurement staff to ensure compliance with procurement regulations and guidelines.

EDUCATION

Associate of Applied Science Degree major in Contract Management Northern Virginia Community College, Alexandria — Jan 2004 - Aug 2007 AAS Contract Management 3.4 GPA Cum Laude

SKILLS

Dispatching

Expert

Customer Service

Expert

Interpreting Company Policies

Expert

Enforcing Safety Regulations

Expert

Logistics Management

Expert

Government Contracts

Expert

Scheduling Communication

Materials Management

Expert

Record Keeping

Expert

Emergency Service Response

Expert

Billing

Expert

Business Administration

Expert

Tax Preparation

Experienced

Procurement

Expert

Contract Administration

Expert

Budget Management

Expert

Vendor Management

Expert

Compliance

Expert

Specifications Development

Expert

Bid Evaluation

Expert

Inventory Management

Expert

Reimbursement Administration

Expert

Contract Justification

Expert

Education

Expert

Certifications

Experienced

Membership

Experienced

Supply Chain Management

Expert

Operations Optimization

Experienced

Government Compliance

Expert

Service Billing

Expert

Sales Coordination

Expert

Technology Solutions

Experienced

Service Coordination

Expert

Supply Chain Optimization

Experienced

Logistics Planning

Expert

Data Analysis

Expert

Process Improvement

Experienced

Negotiation

Expert

Strategic Sourcing

Expert

Project Management

Expert

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