Mechanical Industrial Customer Relations

Richard R. Moraga Tucson, Arizona ***** 520-***-****

****************@*****.***

Highlights

10+ years of highly qualified mechanical/industrial experience in overhaul of machinery and repair

Excellent communicator: verbal, written, active listening including ability to assess and contribute to decision making, problem solving and critical thinking

Ambitious to accomplish new tasks, a forever learner and willing to take on new challenges

Basic computer and Internet knowledge and in operating scanning/diagnostic tools

Always adheres to safety regulations, policy, procedures and protocol

Man of integrity, a strong team player and contributor to team goals

Knowledge of CAT machine components and systems

Committed and demonstrated work ethic: punctual, reliable, dependable,and flexible

Fluent in English and Spanish: speaks, read and write and willing to translate as needed

Excellent physical condition: sit, use hands, talk, or hear, stand, walk, reach with hands and arms climb or balance, and stoop or kneel and lift and/or move up to 60 pounds

Experience

Aircraft Lead Technician

Knowledge and understanding of diagnostic equipment including computerized instrumentation

Prior experience of forklift operation with appropriate certification

Troubleshoot, repaired, reconditioned, serviced Caterpillar machines & power train components

Diagnose malfunctions and failures of machines electrical, hydraulic, and power train components

Diagnosed root cause failures through:electronic tools, schematics and trouble shooting methods

Clearly and effectively explained equipment conditions, and machine status to customers

Maintained great customer relations and support for corporate marketing objectives

Repaired, reconditioned, and maintained equipment and components

Prepared service reports, planned and controlled cost of repair jobs

Owns and maintains required personal tools

OSHA card holder and can obtain an MSHA card

Provided on-the-job training for 100+ new employees (collectively) on duties and responsibilities

Made warranty recommendations

Suggested methods to maintain machinery to minimize breakdowns and reliability

Employment

Weststar Aviation Grand Junction, Colorado

Aircraft Structural Technician 07/2022 to 09/2023

Strom Aviation Tucson, Arizona

Aircraft Structures Mechanic 04/2020 to 12/2021

Bombardier Tucson, Arizona

Structures Mechanic 06/2019 to 03/2020

Rockwell Collins Tucson, Arizona

Senior Cabinetry Technician 12/2007 to 10/2018

Education

Pima Community College Tucson, Arizona

Machine Tool Technology Certification

Aircraft Structural Repair Certification

MGA Research Corporation Tucson, Arizona

Trained in Non Destructive Testing/X-ray

Tucson High School Tucson, Arizona

Diploma

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