Deidre Gray

Copywriter Profile (Digital Marketer, Content Creator and Copywriter. I would like my profile to focus on these 3 skills Sets)

ad3hjb@r.postjobfree.com • 215-***-****

LinkedIn Profile • Ewing, NJ 08638

Highly creative and detail-oriented professional with a passion for crafting compelling and persuasive content. Ability to seamlessly blend creativity with product knowledge to create content that educates and engages readers. Proficient in adhering to brand voice and guidelines while producing high-quality, SEO-optimized content. Proven success in building brand presence through compelling, informative, and visually appealing content. Skilled in fostering community engagement, collaborating with influencers, and conducting product reviews.

Areas of Expertise

Multiplatform Digital Marketing

Editorial Writer

Content Creator

Editing & Proofreading(this is a minor skill I have and still developing. Should this be listed last)

SEO Optimization

Content Strategy

Email Marketing

Brand Storytelling

Calendar Management

Social Media Graphic Designer

Social Media Strategy

Community Engagement

Influencer Collaboration

Professional Experience

L.E.AD. Law Enforcement Against Drugs and Violence, Location 2022 – Present

Administrative Assistant to EVP of Marketing and Advertising

Manage daily administrative operations of marketing and advertising department, including handling correspondence, scheduling, and document management. Prepare, edit, and proofread wide range of documents, reports, and presentations. Oversee EVP's busy schedule, including scheduling meetings, appointments, and travel arrangements. (Please Add these daily tasks of mine onto resume and on my LinkedIn Profile)

●Design, Create and Edit "Lead with Leo" newsletter: Research trending topics, Gather, Organize, Design and Create to promote organization awareness, tell our story and Engage our supporters. So that we can build relationships to secure donations and sponsorship opportunities. Through the utilizing of SEO online with Google so when possible donors and supporters find us. They will learn who we are and who we serve and hopefully subscribe and become a donor.

●Update, Edit and Maintain Social Media Calendar.

●Help Devleop, Evolve and Maintain LEADs Style Guide using Canva Pro to create a streamlined image in Marketing

● Create Visual Graphics for Social Media calendar to engage our sponsors, donors and supporters online)

●Acted as primary point of contact between the EVP and internal/external stakeholders, maintaining open and professional lines of communication.

●Developed and maintained an efficient filing system for marketing and advertising documents, enabling easy access and retrieval of critical information.

Cenlar FSB-Ewing, NJ 2018 – 2022

Mortgage Servicing Professional

Oversaw diverse portfolio of mortgage loans, ensuring compliance with company policies, regulations, and investor guidelines. Provided exceptional customer service by responding to inquiries and resolving borrower issues related to their mortgage accounts. Reviewed and verified loan documents for accuracy and completeness, making necessary corrections to maintain data integrity. Managed various communication channels, including emails, and inbound/outbound calls to maintain open lines of communication with customers and address their needs.

●Maintained highest level of confidentiality of sensitive data, ensuring strict compliance with privacy regulations.

●Assisted customers in resolving questions, concerns, and issues related to their mortgage accounts, applying deep knowledge of loan terms and policies to ensure accuracy and clarity.

●Collaborated with various internal departments, including loan servicing, collections, and underwriting teams, to resolve customer inquiries and facilitate seamless loan servicing processes.

Office Team a Robert Half Company, Princeton, NJ 2016 – 2018

Administrative Assistant

Conducted rigorous quality assurance assessments for various lines of business within NJ Manufacturers' Information technology department, ensuring adherence to industry standards and company guidelines. Contributed to continuous improvement of quality assurance procedures and processes, providing feedback and recommendations to enhance efficiency of operations. Participated in process optimization initiatives, identifying areas for improvement and implementing solutions to enhance productivity and accuracy in document processing.

●Collaborated with cross-functional teams and departments, including operations, compliance, and IT, to streamline document processing workflows and facilitate effective communication.

●Implemented efficient document management practices, including categorization, indexing, and retrieval systems, to facilitate quick and accurate access to essential information.

MACYS, Langhorne, PA 2014 – 2015

Business Manager

Managed opening and closing procedures, including handling cash drawers and bank deposits for cosmetics counter. Received, recorded, and devised sales plans to consistently surpass daily, weekly, monthly, and annual sales targets. Provided expert guidance to customers, aiding them in selecting products that aligned with their individual needs.

●Maintained captivating and high-impact product displays throughout store, enhancing visual appeal.

●Educated customers on range of product/service offerings, ensuring informed and satisfying shopping experience.

Kingdom Church, Ewing, NJ 2011 – 2012

Executive Administrative Assistant

Provided administrative support to three executives and staff, ensuring efficient daily operations. Managed executives' calendars, scheduled appointments, and coordinated meetings/events, and optimized time management.

●Coordinated complex travel arrangements, including flights/accommodations for executives and visiting guests.

●Executed systematic filing systems, optimizing document retrieval and enhancing overall office organization.

●Assisted in reconciling expenses, tracking financial transactions, and maintaining documentation for reporting.

Emily Fisher Charter School, Trenton, NJ 2008 – 2011

Board Liaison Executive Administrative Assistant

Created efficient filing systems and school administration database protocols, enhancing organization of critical documents. Planned travel arrangements for Executive Director and School Board Members, ensuring smooth logistics and cost-effectiveness. Managed Executive Director's daily work schedule, including greeting visitors and responding to telephone and in-person requests for information, optimizing time management and ensuring a professional image for school.

●Assisted in managing school's budget by tracking expenses, preparing financial reports, and assisting with financial planning in collaboration with Finance department.

●Coordinated special events, such as board retreats and school presentations, providing logistical support and ensuring their successful execution.

Education

Bachelor of Arts (BA), Communication Studies

The College of New Jersey

Associate of Arts (AA), Political and Legal Studies

Mercer County Community College

Licenses & Certifications

Certificate in Multiplatform Digital Marketing from Entity Academy

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