DIANA QUINTANA

CONTACT

Address: Phoenix, Az ****5

Phone: 623-***-****

Email: ad3hj3@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/diana-quintana-451162121/ PROFESSIONAL SUMMARY

Dedicated Office Assistant with over 3 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft office and history achieving high data output.

EDUCATION

High School Diploma, 05/2013

Trevor Browne High School - Phoenix, AZ

Associates of Arts and Science- Psychology, 05/2018 Glendale Community College – Glendale, AZ

Skills and Languages

• Customer Service

• Information Confidentiality

• Data Gathering

• Verbal and Written Communication

• Prioritizing Work

• Data Recording

• Microsoft Office

• Clerical Support

• Opening and Closing Procedures

• Event Planning

• Materials Organization

• Valid Driver's License

• Adobe Flash

• PowerPoint presentations

• Answered multi-line phone system, routing calls, and

• delivering messages to staff.

Languages: Spanish, native speaker. Can speak, write, and read. WORK HISTORY

Administrative Assistant, 01/2019 to 12/2021

Valleywise Health - Peoria, AZ

• Answered multi-line phone system, routing calls, delivering messages

• to staff and greeting visitors.

• Executed record filing system to improve document organization and

• management.

• Scheduled office meetings and client appointments for staff teams.

• Sorted and distributed office mail and recorded incoming shipments

• for corporate records.

• Handled client correspondence and tracked records to foster office

• efficiency.

Administrative Assistant, 11/2016 to 12/2018

Southwest Behavioral Health - Phoenix, AZ

• Answered multi-line phone system, routing calls, delivering messages.

• Executed record filing system to improve document organization and management.

• Scheduled office meetings and client appointments for staff teams.

• Processed incoming and outcoming referrals to specialty.

• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.

• Generated reports and typed letters in Word and prepared PowerPoint

• presentations.

• Handled client correspondence and tracked records.

• Restocked supplies and placed purchase orders to maintain adequate stock levels.

• Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.

• Arranged rapid office equipment repair and maintenance with vendors. Referral Coordinator, 01/2023- Present

Southwest Network -Phoenix, AZ

• Track and process all incoming referrals from different entities (AHCCCS, Maricopa corrections department, hospitals, schools, etc)

• Maintain communication with potential clients.

• Maintain communication with different entities in the status of referrals.

• Answer phone calls, emails, and faxes in a timely matter.

• Maintain count of referrals to process in reports.

• Maintain current knowledge in different health insurances.

• Provide administrative and clinical support to clients.

Contact this candidate