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Customer Service Gulf Coast

Location:
Biloxi, MS, 39530
Posted:
February 08, 2024

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Resume:

Lydia J. Harper

*** ******** ** *** * Gulfport, MS 39501

228-***-****

lydia.j,ad3hh8@r.postjobfree.com

Objective

To commit my strong work ethic, high standard of attention to detail, clerical and office relation skills toward a challenging position within your company.

Experience

Store Manager

2016- to Present Family Dollar Gulfport, MS

●Assist in planning and implementing strategies to attract customers

●Coordinate daily customer service operations (e.g. sales processes, orders and payments)

●Track the progress of weekly, monthly, quarterly and annual objectives

●Monitor and maintain store inventory

●Evaluate employee performance and identify hiring and training needs

●Coach and support new and existing Sales Associates

●Monitor retail operating costs, budgets and resources

●Make sure all employees adhere to company’s policies and guideline

Girl Leadership Manager

February 2012 to July 2013 Girl Scouts of the Gulf Coast Pines Council, MS

●Responsible for managing five other employees

●Create and deliver eight Girl Scout programs, and two Community base programs

●Over exceeded girl goal by 10%

●Participated in fund raising

Membership Specialist

May 2004 – February 2010 Girl Scouts of the Gulf Coast Gulfport, MS

●Responsible for creating, organizing, and delivering in school programs to 15 schools

● Conduct and deliver four community base programs

●Organize overnight campouts for forty seven counties

●Participated in fund raising

Membership Assistant

April 2003 - May 2004 Girl Scouts of the Gulf Coast Gulfport, MS

●Expanded territorial sales by 400%.

●Received company’s highest sales award four years in a row.

●Developed Excellence in Sales training course.

Volunteer

March 2001- April 2003 AmeriCorps Volunteer Program Gulfport, MS

●Expanded territorial sales by 400%.

●Received company’s highest sales award four years in a row.

●Developed Excellence in Sales training course.

Education

May 1998 Gulfport High School

August 2011-February 2013 Mississippi Gulf Coast Community College

October 2014 – August 2015 Blue Cliff College

January 2018 - April 2020 Blues Cliff College

References

Available Upon Request



Contact this candidate