Yvonne D. Beard
678-***-****/ ********@*****.***
Objective:
To obtain a challenging position where my superior skills as a patient access representative, medical billing specialist, coupled with my strong work ethic,to provide growth within the Healthcare Organization.
Skills:
Excellent Organizational Skills CMS-1500, ICD-9-CM, CPT, HCPCS, Word Processing and Typing
Strong Customer Relations Skills Medicare/Medicaid Claims Data Entry 10 Key: 9500 KPH Reading Comprehension Insurance Verification Typing 45 words per minute
Active Listening/Learning Billing & Collections Telephone Answering
Minimum Supervision Microsoft Word, Excel and Outlook Filing/Auditing Files
EPIC
Certificates: HIPAA CMS1500 UB-04 ICD-10CM OSHA CPT
License: PHARMACY TECH
Education:
Everest Institute, Jonesboro, GA
Medical Insurance Billing and Coding
March 2011 – November 2011
Graduate Certificates
Aviation High School, Cleveland, OH
Graduated June 1987
High School Diploma
Experience:
Patient Access Representative
Piedmont Fayette Hospital
Fayetteville, GA
06/16- Present
My daily duties include assisting patients during the on-site registration, arrival, and check-in functions upon patients presenting themselves for Emergency Room services. Collect all necessary patient demographic, and perform real time insurance verification/ collect co-pays, co-insurances and deductibles. Balance Daily Cash Drawer at end of shift. documentation obtain for all necessary patient signatures to ensure a patient is completely registered within the EPIC system. Daily focus on attaining productivity standards, and productivity when appropriate. Other miscellaneous duties as assigned. Approaching each patient with a smile/how can I help and yes I can help attitude.
Billing Account Specialist
NPL, Inc.
Stockbridge, Ga
08/2014 to 12/2015
My duties requires being an Credentialing Assistance to the Office Manager. Applying for Provider Enrollment, and certification,data entry of Enrollment Applications, follow- up calls. Billing Out of Network claims for Medicare, Medicaid and third- party insurance. Entering claims information, patient demographics and verified insurance information, pre-authorizations, posting EOB payments, denials along with follow-ups, processing ROI requests. Creating spreadsheets for Sales representatives, all filing and any other duties required within the laboratory.
Reassociation Associate
Kforce Staffing/ Bank of America
College Park, GA
09/2012- 10/2013
My daily duties include routine duties, such as opening, sorting, and data entry of payments received into propriety bank system. Retrieves data, or correspondence from files as requested within an appropriate time frame.
Account Branch Manager
EMS Consultant
Lagrange, GA
02/2012- 07/2014
My daily duties include pulling runs from the ART system, importing EMS tickets to our billing system. Complete EMS run tickets verifying patient insurance, process EMS trips, transmit Medicare/Medicaid claims, work any Medicare/Medicaid rejections, sent rejections to review, print EOB's, transmit Gateway EDI, print reports, enter payments, work any Insurance rejections, refile any claims, print balance due statements, print HCFA's (CMS1500 forms) and Invoices, print transaction logs, balance transaction logs, work past due accounts, account collections, bad addresses, and Monthly Close-Outs.
Price Ticketing Agent
Spherion /JC Penney
Forest Park, GA
12/2011- 01/2012
My duties consisted of unpacking warehouse product, and placing correct price tickets on garment. I was also
responsible for Product inspection, and pricing correction. Repacking the product to be shipped to JC Penney
retail chain stores.
Medical Records Clerk /Externship
Great Expression Dental Center
Fayetteville, GA
10/2011- 11/2011
My duties consisted of maintaining, organizing, creating and updating/ or purging the Medical chart. I was responsible for printing out Daily Schedules, and Routing Slips for five (5) dentists, and three (3) hygienist on a daily bases, along with pulling the patient charts. Checking each chart for HIPAA compliance forms with updated patient information. Verified patient insurance information to process claims for additional information, and updated the accounts receivable report.
Customer Service Associate
Spherion /Crawford & Company
Atlanta, GA
12/2010- 01/2011
My duties consisted of managing incoming calls regarding the status updates for the Gulf Coast Spill.
Assisted with claim paper work, and reviewed each claim to ensure that all paperwork was filled out completely, and correctly to ensure timely payout.
Procurement Assistant
Innovative Employees Solutions- SAIC/VERAC
Norcross, GA
09/2010 - 11/2010
My duties consisted of researching, and updating Purchase orders assuring acquisition of appropriate goods.
Assured all products were at the best cost, and the best terms possible. Additional duties consisted of assisting the
Customer Service department with filing and assisting with switchboard operations.
HR Service Support Associate
Home Depot
Atlanta, GA
03/2008 – 04/2010
My duties consisted of researching pay and HR transactional issues, handling inbound calls, identifying caller's needs,
and handled problems with processing necessary transactions received via fax, mail or email escalating issues as
required. Processed status changes to employment I9's, tax forms,unemployment claims and background checks.
Was Team Leader Ambassador for tax form training, and New Hires.
Shipping/ Receiving Coordinator
Adecco /Nestle/USA
McDonough, GA
09/2006- 09/2008
My duties included Customer Service interaction with the warehouse staff, and delivery truck drivers, to ensure that the product was picked, loaded, delivered or shipped in a timely manner. Provided the shipping, and billing information while checking the drivers in/out ensuring the correct destinations.
Updating Out of Stock, and Daily Shipment reports, data entry, filing, and assisting with any other duties
that may have applied.
Call Data Specialist/ Claims Verifier II/ Customer Service Representative
Progressive Insurance (Corporate)
Mayfield Village, OH
09/2000- 07/2006
My duties consisted of verifying claims, assist with any Underwriting questions, billing issues, processing endorsements changes, policy changes, updates and revisions, data entry clearing daily diaries, requesting signature documents from the Insured Auto policy. Managed inbound calls regarding signature documents, or other requested information. Processed and filed claims documents, and Underwriting files assisting with the Litigation Personnel Department.