Stephanie Christoff

Motivated professional with a proven track record of industry sales, including, but not limited to, Healthcare, cloud based advanced computer software, and communications and the latest products related

Tuscaloosa, AL 35406

ad3hd8@r.postjobfree.com

+1-205-***-****

Knowledgeable sales professional with over 25 years of experience in delivering comprehensive medical/clinical services through direct patient care, sales, and marketing. Advanced skills working with diverse populations and a wide variety of professionals inside and outside of healthcare. Experience in computer software sales and property sales. Demonstrated ability to foster relationships and coordinate with healthcare professionals in both marketing of medical devices and services and providing educational needs to both professionals and patients. Strong ability to adapt to new environments with a drive to learn or obtain new skill sets to meet and exceed projected goals. Experienced in communication and service sales, presentations, along with the knowledge of how to maintain highly successful cold calls to create long term customer realtionships. I also possess a hunter mentality when it comes to getting the sale! Willing to relocate to: Birmingham, AL - Atlanta, GA - Pensacola, FL Authorized to work in the US for any employer

Work Experience

Residential Connectivity Sales Specialist

Spectrum Communications - Birmingham, AL

November 2022 to Present

Cold calling and also setting appointments to provide sales presentations to potential new customers in order to gain their business. Keeping regular checks on existing customers in an effort to increase business retention. Attended regularly scheduled training sessions to stay up to date and in some cases ahead of the latest products in order to obtain competitors business. I had high sales goals that I was able to meet and even surpass most all goals each month and had many awards for exceptional customer service in my file.

Sales Account Executive

Trident Care - Birmingham, AL

June 2022 to November 2022

Spent Monday of each week setting up sales calls and presentations for potentially new accounts and checking on existing accounts for account retention. The rest of the week was spent traveling to both new and existing customers to provide sales presentations and handle any current issues anyone may be experiencing. Territory was Alabama, Mississippi and the majority of Florida including the panhandle. Extensive travel and overnight stays were required and I was not home but possibly 1-2 days a week. Extensive weekend, including overnight stays was also routine due to the size of my territory and large customer base. I did very well with creating new customer accounts very early on in this position and existing clients were also very eased with my attention to detail involving existing accounts and how I had their record keeping organized and easy to access and utilize. Home Care Consultant

Dear Seniors LLC - Hoover, AL

January 2022 to May 2022

My responsibilities include, but are not limited to, calling on doctors offices, skilled nursing facilities, hospitals, and rehab centers and obtaining referrals for in-home caregivers. I also take part in recruiting efforts for new job opportunities within the company. Other responsibilities include providing community educational in-services about Dementia and Alzheimer’s and teaming with local home health and hospice companies to establish across-the-board care for clients in their homes. I also provide all of the new employee training such as CPR certification and general training about a working with dementia and Alzheimer’s patients and the geriatric population in general. Sales Counselor

Brookdale Senior Living - Birmingham, AL

July 2021 to December 2021

Duties included but were not limited to daily sales calls to potential residents who had previously inquired about living in community. Guided tours of facility specific to what client was looking for. Negotiation of pricing and weekly/monthly goals set and exceeded. Also responsible for all move in documentation and payment collection. Often communicated with most of the departments in community to ensure apartments were ready and assisted with move-ins. Experience in SalesForce. Sales Account Executive

FastHealth Corporation - Tuscaloosa, AL

March 2021 to July 2021

Job description of selling healthcare related websites ( also understanding the content and explaining to customer) both in person and telephonic. Customers include major medical facilities all over the nation and small physician practices as well. Was also responsible for selling other computer software applications to learning institutions and municipalities. Registered Nurse- Mental Health

Bryce Hospital - Tuscaloosa, AL

January 2020 to November 2020

• Created safe and supportive therapeutic milieu, promoting recovery.

• Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.

• Participated in root cause analysis for concerning patient behaviors to prevent acts of furtherance on inpatient unit.

• Collaborated with treatment and service providers using interprofessional interdisciplinary team approach for continuity of care.

• Developed collaborative safety plan with patient and family to prepare for discharge.

• Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.

• Administered psychotropic drugs and other medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.

• Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.

• Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.

• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans. PICC Nurse-company Marketer

EPICC Vascular - Birmingham, AL

May 2018 to November 2019

• Inserted and managed central, arterial and PICC lines.

• Demonstrated competence in the placement of peripheral catheters.

• Stocked clinical workstations and procedure rooms with necessary supplies.

• Provided training and supervision to multi-member staff in critical care unit.

• Coordinated with healthcare team to establish, enact and evaluate patient care plans.

• Participated in continuing education programs and central line workshops to enhance training and knowledge.

• Participated in marketing of company and services to hospitals, physician offices and facilities all over the state of Alabama.

• Provided in-services to facilities and staff on care of central lines. Hospice Registered Nurse Case Manager

Southern Care Hospice - Northport, AL

November 2017 to May 2018

• Guided patients' loved ones and caregivers in such tasks as pain management, wound care and medication dosing.

• Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers and physicians.

• Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.

• Actively participate in dying process, offering a peaceful and dignified death. Director of Nursing Services

Regency Retirement Village Of Tuscaloosa - Tuscaloosa, AL March 2015 to November 2017

• Assessed competency of clinical staff to promote quality, continuity and safety.

• Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.

• Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.

• Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.

• Budgeted, managed and scheduled staff of 20 nurses, fostering environment supportive of both staff and patients.

• Reviewed incident reports daily for accuracy and proper notification to family, physicians and other agencies as required by regulations.

• Participated in weekly meetings with department heads to discuss census information, admissions and discharges for residents.

Pulmonary Hypertension Educator and Marketer

Accredo Health Group Inc - Birmingham, AL

January 2012 to February 2015

• Planned, wrote and presented sales pitches and developed proposals that spoke to client needs, concerns and objectives and addressed decision-makers within client organizations.

• Cultivated and preserved business relationships with prospective customers and market influencers and generated new clients and business partners, resulting in increased revenue.

• Answered phone calls to main retail line to engage callers and encourage in-person visits by providing valuable product and service information.

• Learned and implemented strategies for upselling products and services and suggesting complementary products to maximize value of each transaction.

• Consulted with clients to close sales, identifying decision-makers and facilitating paths to communication conducive to minimizing negotiation time.

• Executed marketing campaigns targeted towards meeting repeat business and referral objectives through engagement of past clients.

• Delivered group and individual instruction to sales representatives to provide guidance on customer service and professional development.

Assistant Nurse Manager

Cancer Care Center of Tuscaloosa - Tuscaloosa, AL

December 2010 to January 2012

• Cared for patients directly with various nursing tasks such as administering medication.

• Assessed effectiveness of patient interventions to maintain quality care.

• Collaborated with physicians and other staff to maintain continuum of care.

• Monitored and documented patient care to oversee employee and patient safety, hygiene and protection.

• Incorporated evidence-based nursing into practice environment.

• Evaluated and resolved potential patient safety issues with consideration to age and disability.

• Supported Nurse Manager with employee development and care quality management. Southeast Physician Research Network Tuscaloosa, AL Research Coordinator

Southeast Physician Research Network-SPRN - Tuscaloosa, AL July 2009 to December 2010

• Recruited and developed personnel while managing research projects.

• Developed protocols, prepared equipment and purchased materials to coordinate administrative functions in support of planned studies.

• Detailed results and conclusions in professionally-prepared documents, reports and presentations.

• Identified issues and provided timely resolutions.

• Collected and documented data as part of field research into [Topic].

• Kept patient care protocols and clinical trial operations in compliance.

• Recruited volunteers for studies by marketing and assessing patient chart data.

• Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.

• Obtained informed consent from research subjects and guardians to explain possible side-effects and potential outcomes of research.

Charge Nurse, Medical/Surgical Floor

Druid City Hospital - Tuscaloosa, AL

September 2005 to July 2009

• Trained and mentored new RNs on best practices, hospital policies and standards of care.

• Organized and delegated tasks during rapid response and high-pressure code situations.

• Created and implemented care plans after reviewing patients' imaging and test results, working closely with other members of interdisciplinary team.

• Conducted telemetry monitoring on patients, recording all cardiac rhythm data.

• Utilized Situation-Background-Assessment-Recommendation (SBAR) and electronic health records to document treatments and patient status observations.

• Educated patients on disease prevention and health maintenance.

• Collaborated with multidisciplinary healthcare professionals to administer therapies and maintain continuum of care.

Charge Nurse, Medical/Surgical Nurse

UAB Downtown-Main Campus - Birmingham, AL

July 2003 to September 2005

• Trained and mentored new RNs on best practices, hospital policies and standards of care.

• Organized and delegated tasks during rapid response and high-pressure code situations.

• Utilized Situation-Background-Assessment-Recommendation (SBAR) and electronic health records to document treatments and patient status observations.

• Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.

• Participated in discussions with healthcare team members regarding surgical patients to address and resolve concerns.

• Delivered tailored nursing care to adult patients suffering from multiple diagnoses.

• Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.

• Prioritized care and assessed needs through effective triaging of incoming phone calls from ER and inpatient units.

• Performed comprehensive patient assessments to identify patient needs, devise individualized plans of care, modify care solutions and ensure patients' rights. Oncology RN

Montgomery Cancer Center - Montgomery, AL

December 1998 to July 2003

• Promoted kind, compassionate environment, utilizing active listening and effective communication skills for cancer patients receiving treatment.

• Provided patients with information on range of subjects, not limited to side effects from chemotherapy and benefits of proper nutrition during treatment.

• Emotionally supported patients receiving treatment by carefully listening and offering comfort.

• Administered chemotherapy to patients as indicated by chart instructions given by each physician.

• Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.

• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.

• Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.

Home Health Nurse

Medshares Home Care Company - Montgomery, AL

July 1997 to December 1998

• Completed initial assessments of patients and family to determine and address individual home care needs.

• Addressed patient care needs, collected vitals, dressed wounds and managed catheters.

• Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.

• Charted changes in patient conditions and discussed concerns with supervising healthcare provider.

• Worked with vendors on provision of medical equipment, supplies and services.

• Supported patients with activities of daily living and functional mobility to improve comfort and quality of life and reduce pain.

• Participated in on-call rotations and delivered after-hours care. Surgical Nurse

Jackson Hospital - Montgomery, AL

June 1996 to July 1997

Served as both a circulating and scrub nurse in the operating room setting. As a circulator I made sure operating room was set up according to surgeon’s preferences and was responsible for all documentation of the case, along with all surgical counts during the case. As a scrub nurse I actually scrubbed in and assisted the surgeon with the actual surgery. I worked evening shift so most cases I worked were finishing up long cases from the day that were still ongoing and the rest were usually emergencies that came up from the emergency room. I also took part in weekend call, once every third weekend. Education

ADN in nursing

Troy State School Of Nursing - Montgomery, AL

February 1994 to July 1996

Bachelor of Science in Nursing

Auburn University - Montgomery, AL

January 1994

Skills

• Nurse Management

• Clinical Trials

• Critical Care Experience

• Nursing

• Medication Administration

• Microsoft Excel

• Documentation review

• Marketing

• Epic

• Pain Management

• Hospice Care

• Triage

• Proposal Writing

• Sales

• Infusion

• Home care

• Customer service

• Hospital Experience

• Project Planning

• ICU Experience

• Quality Management

• Cerner

• Laboratory Experience

• Program Management

• Public speaking

• Compounding medications

• Computer literacy

• Direct sales

• High-end sales

• Microsoft Word

• Blood transfusion

• Salesforce

• Territory management

• B2B sales

• Product demos

• Dementia Care

• Employee Orientation

• EMR Systems

• Vital Signs

• Pricing

• Management

• Quality Assurance

• SaaS

• Technology sales

• Business Development

• Supervising Experience

• Medical Imaging

• Case Management

• Salesforce (3 years)

• Computer Networking

• Cold calling (4 years)

• Contract negotiation (3 years)

• Contract management (4 years)

• Customer retention (4 years)

• Hospitality (10+ years)

Certifications and Licenses

BLS Certification

ACLS Certification

CPR Certification

Insurance Producer License

March 2023 to Present

I recently obtained my license with the state of Alabama to sell life insurance. Assessments

Accounting skills: Bookkeeping — Familiar

February 2021

Calculating and determining the accuracy of financial data Full results: Familiar

Supervisory skills: Motivating & assessing employees — Highly Proficient February 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• Patient Health Education

• Psychiatric and Mental Health Care

• Clinical Quality Improvement

• Unit Management and Leadership

• Broad medical terminology knowledge

• Working collaboratively

• Relationship building

• Team building

• People skills

• Problem resolution

• Friendly, positive attitude

• Reliable and trustworthy

• Customer service

• Project planning

• IV drug therapy management

• Medication and IV administration

• A team player

• Master of "the cold call"

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