YOGIRAJ YADAV

Westminster, CA ***** +1-657-***-**** ad3hb7@r.postjobfree.com

Professional Summary

Encouraging analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills

Financial Administration

Project Management

Process Automation

Distribution Management

Staff Supervision

Strategic Planning and Analysis

Cash Handling

Employee Scheduling

Sales Operations

Business Development and Planning

Work History

General Manager 04/2019 to 02/2023

Riviera Motel – Stanton, CA

Developed and implemented marketing strategies to promote hotel services. Analyzed and evaluated business data to identify opportunities for improvement. Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets. Established and upheld high standards, promoting great customer service and assistance to guests.

Planned and executed marketing activities to improve property brand and increase revenue. Solicited and reviewed guest feedback and promptly resolved complaints. Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.

General Manager 06/2007 to 10/2018

Ridgeway Inn – Williams, AZ

Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Trained new employees on proper protocols and customer service standards. Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Reduced operational risks while organizing data to forecast performance trends. Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes

Prepared monthly resort audits for review.

Analyzed and evaluated business data to identify opportunities for improvement. Software Engineer 02/2001 to 05/2007

Web Dev

Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance. Updated old code bases to modern development standards, improving functionality. Integrated third-party tools and components into applications. Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.

Education

Business Management

Cypress College

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