Daphne Barnwell

Charlotte, NC ***** 704-***-**** ad3hb6@r.postjobfree.com

PROFESSIONAL SUMMARY

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

SKILLS

Security awareness

Travel planning

Professional demeanor

Documentation and reporting

Database administration

Customer/Client relations

WORK HISTORY

RECEPTIONIST/ ADMINISTRATIVE ASSISTANT 12/2001 to 08/2021

Inspiration Ministries Indian Land, SC

Greet and managed 0ver 50 visitors upon arrival

Inform public and professionals with information regarding organization.

Assist with administrative and clerical support duties, Microsoft Office skills.

Deliver and sort incoming mail and deliveries to various departments.

Maintain security by following procedure; monitoring logbook; issuing visitor badges.

Drafted professional memos, letters and marketing copy to support business objectives and growth

Managed multiple tasks and met time-sensitive deadlines.

Corresponded with clients through email, telephone or postal mail.

Liaised with vendors, contractors and professional services personnel to properly process orders.

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Resolved customer problems and complaints.

Maintained building security by monitoring logbook and issuing visitor badges.

Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.

Supported various administrative duties by proofreading, transcribing and invoicing.

Scheduled and confirmed appointments and meetings for senior management team.

Provided clerical support to company employees by copying, faxing and filing documents.

Answered central telephone system and directed calls accordingly.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance

PARAPROFESSIONAL/ FAMILY ASSISTANT 10/1991 to 08/2001

NYC Board of Education Brooklyn, NY

Assisted team of clinicians to assess student's needs and formulate recommendations for educational programs.

Serve as liaison.

Coordinate screening interviews and referrals.

Prepare and check IEP and IFSP evaluations reports and social histories.

Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.

Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.

Organized and guided skills practice, research and memorization tasks for students.

Reported on student progress, behavior and social skills to parents.

Prepared instruction materials, constructed bulletin boards and set up work areas.

Collated classroom materials to help teachers prepare for daily instruction and activities.

CORRECTIONS OFFICER 03/1990 to 10/1991

NYC Department of Corrections East Elmhurst, NY

Worked closely with uniformed and civilian staff members to manage care, custody, and control of inmates' facilities' environment.

Accurately and efficiently maintained inmate's records.

Protect safety and well-being of inmates in service environment.

Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.

Maintained safety and security of staff and public by applying defensive techniques and physical restraints.

Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.

Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.

Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.

Monitored radio transmissions between staff to respond immediately to directions and emergencies.

Arranged library visits, work assignments, family visits and counseling appointments for prisoners.

Documented prisoner identification, charges and inmate disturbance incidents.

Oversaw and maintained custody of 50 inmates in maximum security.

EDUCATION

BS Human Services/Management 07/2009

University of Phoenix, Tempe, AZ

Diploma 1986

Boys And Girls High School, Brooklyn, NY

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