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Customer Service Department

Location:
Lafayette, LA
Posted:
February 08, 2024

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Resume:

Crystal Sullivan

*** ****** *****

Youngsville, LA 70592

Cell: 337-***-****

Objective:

Dedicated and results-driven professional with extensive experience in retail management, including Lowe's Pro Service Department. Seeking a challenging role that utilizes my skills in team leadership, customer service, and product management.

Work Experience:

Lowe's Pro Service Department Manager

Lowe's Home Improvement - [Location]

2014 - Present

- Lead and oversee the Pro Service Department, ensuring sales specialists meet their goals.

- Manage the preparation of quotes and ensure timely product pull for customers.

- Collaborate with vendors and other locations to acquire necessary products.

- Maintain high levels of customer satisfaction and loyalty. Target - [Location]

Receiving Manager

January 2009 - December 2013

- Managed daily receiving operations, overseeing stock replenishment and truck unloading.

- Implemented efficient inventory control processes.

- Maintained a safe and organized stockroom.

Kmart - [Location]

Front End Manager

November 2006 - January 2009

- Managed front-end operations, including cashiers and customer service.

- Ensured a smooth and efficient checkout process for customers.

- Addressed customer inquiries and resolved issues promptly. Education:

Vancleave High School

High School Diploma

Graduated in 2009

Mississippi Gulf Coast Community College (MGCCC) One year of pre-requisite coursework Skills:

- Team Leadership

- Customer Service

- Sales and Goal Achievement

- Inventory Management

- Vendor Relations

- Stockroom Operations

- Communication

- Problem Solving

References available upon request.



Contact this candidate