Crystal Sullivan
Youngsville, LA 70592
Cell: 337-***-****
Objective:
Dedicated and results-driven professional with extensive experience in retail management, including Lowe's Pro Service Department. Seeking a challenging role that utilizes my skills in team leadership, customer service, and product management.
Work Experience:
Lowe's Pro Service Department Manager
Lowe's Home Improvement - [Location]
2014 - Present
- Lead and oversee the Pro Service Department, ensuring sales specialists meet their goals.
- Manage the preparation of quotes and ensure timely product pull for customers.
- Collaborate with vendors and other locations to acquire necessary products.
- Maintain high levels of customer satisfaction and loyalty. Target - [Location]
Receiving Manager
January 2009 - December 2013
- Managed daily receiving operations, overseeing stock replenishment and truck unloading.
- Implemented efficient inventory control processes.
- Maintained a safe and organized stockroom.
Kmart - [Location]
Front End Manager
November 2006 - January 2009
- Managed front-end operations, including cashiers and customer service.
- Ensured a smooth and efficient checkout process for customers.
- Addressed customer inquiries and resolved issues promptly. Education:
Vancleave High School
High School Diploma
Graduated in 2009
Mississippi Gulf Coast Community College (MGCCC) One year of pre-requisite coursework Skills:
- Team Leadership
- Customer Service
- Sales and Goal Achievement
- Inventory Management
- Vendor Relations
- Stockroom Operations
- Communication
- Problem Solving
References available upon request.