JOHN G. SANJURJO

347-***-**** / ad3h94@r.postjobfree.com

U.S. AIR FORCE VETERAN

Highly skilled Property Manager with a track record of leading daily activities for income-producing real estate. Proven success in improving operations and highly proficient in building lasting relationships with key decision makers, residents, and team members to further company goals. Well versed in maintaining cost-effective, financially sound property operations. Adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Exceptional record of maintaining profitability through positive resident relations and cost controls. PROFESSIONAL EXPERIENCE

AKAM ASSOCIATES, INC., BROOKLYN, NY MARCH 2021 – PRESENT Property Manager (MeadowWood at Gateway)

● Oversee and manage property consisting of 1,252 units, which includes a 30% inventory of affordable housing.

● Maintain property in compliance with local, state and federal regulations.

● Responsible for budget creation, managing overall operating expenses, and management of the arrears collection process, following up on delinquent tenants and coordinating collection procedures.

● Supervise and oversee Local 32 BJ Union staff consisting of 18 porters and 3 handymen.

● Address tenant complaints promptly and appropriately, calling in repairmen, and other support services.

● Coordinate with janitorial and engineering staff on maintenance and upkeep.

● Conduct regular inspections of both interior and exterior of property for damage.

● Inspect vacant units, plan renovations, manage contracts with various vendors, and schedule expenditures for routine maintenance / major repairs.

● Prepare specifications for capital improvement bid requirements, evaluate bids for services, and select third party vendors based on scope of services and pricing.

● Negotiate and prepare contracts / leases for execution and termination.

● Interview, hire, and train new employees.

THE ACCOLADE, STATEN ISLAND, NY 2012 – 2021

Property Manager

● Oversee and manage a 146-unit luxury condominium, performing daily inspections, investigating, and resolving resident complaints, and enforcing rules of occupancy.

● Prepare annual budgets to include potential gross income, vacancies, bad debt, payroll expenses, insurance, accounting / auditing fees, and net gain/net loss.

● Inspect vacant units, plan renovations, manage contracts with various vendors, and schedule expenditures for routine maintenance / major repairs.

● Prepare specifications for capital improvement bid requirements, evaluate bids for services, and select third party vendors based on scope of services and pricing.

● Negotiate and prepare contracts / leases for execution and termination.

● Interview, hire, and train new employees.

JPMORGAN CHASE BANK, STATEN ISLAND / BROOKLYN, NY 2005 – 2012 Financial Advisor / Sales Manager / Branch Manager

● Promoted to Retail Sales Manager, from Financial Advisor, to partner with District Manager regarding improving sales processes and new sales initiatives in local Brooklyn market.

● Assisted Branch Managers in focusing efforts on training and developing staff, identifying coaching opportunities for personal bankers, tellers, and branch partners, and improving customer relationship management.

● Conducted daily team huddles and debriefing sessions to maintain consistent communication with staff members and provide feedback to recognize positive results and areas of improvement.

● Performed cold calls to prospective clients and communicated with existing client base on a regular basis to retain business and offer additional products and services.

● Collaborated with managers to assist with utilizing P&L to identify opportunities for growth and create action plans to meet and/or exceed target goals.

● Analyzed and evaluated staff performance during mid-year and end of year reviews to assist in setting goals and creating actionable strategy to succeed.

● Played an active role in the Washington Mutual / Chase conversion, training new employees on systems, platforms, products, and sales process.

● Coached and mentored Assistant Manager in training tellers and referrals to Bankers and Branch Managers.

● Achieved over 90% of branch goal for locating existing customers to provide details, answer questions, and enroll in the government’s newly enacted debit and credit card overdraft coverage program. UNITED STATES AIR FORCE, ANDREWS AFB, MD 2000 – 2004 Computer Operator – Telecommunication Center

● Worked with encrypted and decrypted data codes, and secured data lines based on sensitivity and classification.

● Uploaded anti-virus and security systems throughout all computers on the Andrews AFB installation.

● Maintained and repaired LAN network and managed email distribution based on classification and sensitivity. EDUCATION & AFFILIATIONS

St. John’s University, Staten Island, NY

Bachelor’s in business administration (2009)

DeVry University, New Brunswick, NJ

Associate degree, Communications (2007)

Pentagon 1st Responder – 9/11/01 / Knights of Columbus & Italian Federation Member/ Tunnel to Towers Foundation