Customer Service Data Entry
Resume:
RASHA
ALJEDA
***********@*****.***
Buford, GA 30519
SKILLS
Languages: Arabic, English
Strong Interpersonal communication skills.
Data analysis and problem solving.
Organizational skills and customer service orientation.
Adaptability and ability to work under pressure.
Excellent verbal and written communication skills Interpersonal and team building skills.
Relevant formal training, practice and experience.
Practical experience in Quick Book and Microsoft Office platform.
Strong computer software and application management.
Strong utilization of data management, and data analytical skills.
Ability to multitask and work with several departments and teams.
Aging Reports Analysis
Microsoft Excel
Bookkeeping
EDUCATION
University of North Georgia
Dahlonega, Georgia
Accounting program teaching how to use QuickBooks 1 and 2
Al Mustansirya University-education College
Iraq
B.S. Computer Science
PROFESSIONAL SUMMARY
Hardworking Account Coordinator willing to lend a hand at any time and complete tasks with enthusiasm. Engaging and personable to improve quality control and provide dedicated service to clients.
WORK HISTORY
GRI-Alleset - Account Receivable Specialist
Buford, GA • 06/2023 - 09/2023
Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
Maintained accurate financial records with meticulous attention to detail in data entry and account management.
Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
Pretty Persuasions LLC - Customer Service & Accounts Coordinator
07/2021 - 06/2023
Customer service support and complaints resolution via phone, email
Orders placement, create and issue invoices, Sale order and packing slip via Quick Books
Daily operational cargo analyzes with contingency planning
Workflow monitoring and assure document completion delivery
Create and issue payment confirmation
All payment processing via Authorize.net.
Dillard's - Pacesetter Sales Associate
04/2014 - 08/2020
Five years Pacesetter for Outstanding Sales and best customer service
Customer service support and complaints resolution
Credit Card account setup
Inventory management
Merchandising and stocking
Full Knowledge with our merchandise to persuade and satisfy customer
Full Knowledge with credit card benefits to persuade the customer.
Al-Fares Insurance - Executive Secretary
08/2007 - 10/2010
Commercial correspondences by sending & receiving e-mails & Faxes
Arrange monthly reports for work development via excel sheet
Register the minutes of the meeting and distribute them for all the attendances to follow
Create presentations for the company and design flyers with PowerPoint
Filing, appointment scheduling, and writing all the memos in English and Arabic
Arranging and registering customer invoices.
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