Front Desk Registration Scheduler
Resume:
Kellie Fenzel
Phoenix, AZ 85029
************@*****.***
Experience
Registration/Scheduler 6/2021 Present
HonorHealth Shea Gastroenterology, Scottsdale, AZ
First point of contact for patients, pharmacy reps, and fellow HonorHealth employees, handling appointment check ins/outs, triaging incoming calls, fielding all incoming and outgoing calls, creating referrals, processing OAP packets for scheduling patients, training registration/schedulers, processing incoming and outgoing mail, distributing incoming faxes to appropriate departments, collecting payments to process deposits and accurately close out the cash drawer.
Front Desk Executive 10/2013 Present
O’Neal Chiropractic, Inc., Santa Rosa, CA
Scheduling and patient correspondence via phone, e mail, and walk in, patient intake and account set up, including creating patient record forms, insurance claims support, account payables, account receivables, daily reports and preparation of daily deposits, miscellaneous filing and organizing, and other various administrative and patient tasks upon request.
Stay At Home Mom 1/2007 2/2013
Stay At Home Mom, Healdsburg, CA
Stayed home to raise our daughter from the time she was born until she started Kindergarten. (Reasons for various gaps in between places of employment: three kids of ages, 29, 23, and 12).
Skills
Microsoft Word Processor
Chirometrics Software
Typewriter
Miscellaneous Office Tools
Professional and attentive to
detail
Confident in communication
skills
Quick learner and does well in
fast paced environments
Works well under pressure
Epic
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