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Project Management Business Intelligence

Location:
Newton, MA
Posted:
February 09, 2024

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Resume:

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CHRISTOPHER F. PARISI

** ******* ******, ********, ** 02135

Phone: 617-***-**** Email: ad3h79@r.postjobfree.com

References provided upon request.

SUMMARY

Dedicated Information Systems professional and experienced Principal Consultant with 35+ years successfully delivering Professional Services, including Project Management, Client Engagement, Application Development, Implementation and Support. Extensive experience in Healthcare Clinical Analytics, Finance and Direct Marketing.

Highly effective record leading small, medium and large cross-functional teams to deliver strategic and operational goals. Excellent cross-functional team building and leadership skills. Demonstrated ability to manage customer expectations while developing lasting relationships in both client and vendor settings. Skilled Client Engagement and Onboarding experience. Extensive experience in Business Intelligence, Production and Support Operations, Business Continuity and Legal Compliance, and Process Re-Engineering.

Professional Skills Include:

• Business Intelligence • Business Continuity/Legal Compliance

• Client Engagement • Team Management/Coaching

• AGILE/Waterfall Project

Management

• Application Development

Management

• Process/Quality

Improvement

• Product Management/ Sales

Support

• Data Governance • Production/Support Operations

• Project Management

Office

• Change Management

EXPERIENCE

Village MD – Technical Program Manager April 2022 – current

Define, develop, staff and manage the Technology Program Project Management Office, including Standard Operating Procedures and Project Artifacts

Create and leverage Key Performance Indicators (KPIs) to monitor project performance and program health

Provide overall Program Management across Technology Teams, either as an interim while individual teams spin up resources or where complex, cross team coordination is required, including Marketing, Call Center, Contracting/Credentialing and Data Factory

Lead development and completion of Build/Buy evaluations, ROI evaluation and pilot 2

strategies.

Support vendor budget development and revisions, providing input and leadership in continuous improvement of development and tracking mechanisms.

Lead vendor application footprint development in conjunction with Technology and Security Leadership to support build/buy decisions, vendor partner sunsetting and expansion opportunities.

Craft cross functional program and partnership governance processes across enterprise teams to support budget development, plan development and support management of project prioritization based on decisions needed/made by Steering Committees.

Optum Analytics – Principal Project-Program Manager Aug 2015 – Feb 2022

Manage multiple cross-functional Project and Program Development teams in Life Sciences, Data Factory and Healthcare Performance Analytics

Collaborate with Production Operations to deliver transformational data solutions

Define strategic application development roadmaps

Streamline Client Engagement and Onboarding processes

Support Operational Reliability by providing Monitoring, Oversight and Governance

Coordinate Data Center Consolidation and Application Cloud Migration (AWS, Azure)

Overture Partners – Consultant to Humedica / Optum Analytics Sept 2014 – Aug 2015

Overture Partners is a business and technology consulting firm focused on information technology solutions. Engagements included:

Provided Project Management, Business Continuity, Process Improvement and Intelligence Analytics consulting services to Humedica, a Healthcare Business Intelligence company

Recombinant Data Corp/ConvergeHEALTH By Deloitte – Sr. Project Manager – Client Engagement / Manager of Support Operations March 2012 – Aug 2014

Responsible for the custom design, development and delivery of scalable data warehouse solutions that transform client data into actionable Healthcare Business Intelligence

Drive the definition and implementation of data governance including data quality improvement processes and standards

3

Refine and manage Recombinant Project Management Office

Implement AGILE Project Management methodology

Manage all Pre and Post-delivery Client Support functions Systems Evolution (SEI) - Principal Consultant Nov 2008 – March 2012 Systems Evolution, Inc. (SEI) is a boutique business and technology consulting firm focused on delivering superior value to local clients. Engagements included:

Reconciliation Project Manager to State Street Financial Services of Boston, MA

IT Project Management for Beth Israel Deaconess Medical Center of Boston, MA

Business Systems Analyst for Genzyme Genetics of Westborough, MA ParcHealth, Inc - Independent Consultant Apr 2006 - Nov 2008 ParcHealth is a Healthcare Information Technology Service consultant firm focusing on the needs of Care Providers and Clinical IT Staff. Engagements included:

App Dev Project Management for Caritas Christi Health Care of Boston, MA

CPOE Client Engagement to Calvert Memorial of Prince Frederick, MD

CPOE Support for Hallmark Healthcare of Melrose, MA

Website Development for Gastro HCA of Wellesley, MA

Health Care Data Warehouse project manager for Harvard Pilgrim of Quincy, MA Newton-Wellesley Hospital - Sr. Project Manager/Team Lead Nov 2002 – Apr 2006

Created and led NWH Project Management Office consisting of multiple Project managers and cross-functional teams

Managed a portfolio of application and infrastructure initiatives across multiple cross-functional teams.

Facilitated HIPPA Compliance certifications

President, Brighton Main Streets 2016 – 2021

• Recipient, 2021 Excellence On Main Streets Award

• Named to Allston-Brighton CDC’s 40 Impactful People & Organizations in Allston-Brighton for 2020

• Community not-for-profit, http://www.brightonmainstreets.org/ University of Phoenix Online 2002 – 2004

4

• Online Facilitator - Graduate CIS Project/Program Management

• Facilitated Online Graduate CIS Project Program Management degree programs DNB/ iMarket, Inc., Waltham, MA

• Director, Professional Services Oct 2000 – Nov 2002

• Managed custom B2B data services staff in support of client Marketing programs Lycos, Inc., Waltham, MA

• Internet Advertising Production Manager / BI Project Manager Oct 1998 – Oct 2000

• Managed Advertising Technology services staff in support of Advertising Sales programs; Assembled Business Intelligence process for web traffic analysis and advertising performance metrics

Harte-Hanks Data Technologies, Billerica, MA Feb 1995 – Oct 1998

• Technical Director, Business Intelligence

• Managed custom B2C Householding data services staff in support of client Marketing programs for the Insurance, Investment and Healthcare industries National Medical Care, Waltham, MA Feb 1990 – Feb 1995

• Homecare Software Support Manager

• Managed application support staff responsible for national Durable Medical Equipment supply and services locations

Foliage Jan 1990 – Dec 1993

Owner/Operator

• Owned/ operated a floral service of high distinction, specializing in custom arrangements Eclipsys (formerly SDK Healthcare), Brighton, MA Oct 1987 – Dec 1990

• Client Services/Development programmer

IDX, Boston, MA May 1986 – Oct 1987

• Application Development programmer

EDUCATION& FACILIATION

Bentley College, Waltham, MA

• 1992-1995 MBA, Management Information Systems, 1995. Graduated with Distinction. GPA = 3.6

Boston College, Chestnut Hill, MA

• 1981 – 1986 BA, BA Computer Science. Graduated Cum Laude, GPA = 3.5

• Member Alpha Sigma Nu Jesuit Honor society

5

Systems & Standards

General: SharePoint, Access, PowerPoint, Project, Word, Excel, Visio HTML/DHTML, JavaScript, Atlassian Confluence, Jira, RALLY, SmartSheet, MS Teams, Sharepoint

Database: DataFlux, Trillium, Desktop Mailer, Cognos, Brio, SAS, Oracle, MS SQL, Hadoop, MicroStrategy, DB Visualizer

Industry

Applications &

Standards:

HL7/ Interfaces, HIPAA, JCAHO, HCFA regulations, ICD/CPT coding, Cloverleaf/Quovadx,, MS BizTalk, i2b2, tranSMART, SHRINE, Amazon Web Services (AWS)

Memberships

Project Management Institute

Massachusetts Technology Collaborative CPOE Peer Group

HIMMS New England Chapter

Certified SCRUM Master



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