BRITNEY WHITLOW

DeSoto, TX *****

214-***-**** - ad3h5o@r.postjobfree.com

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

Intruder Removal

Administrative Duties

Attentive and Observant

Accounting Techniques

Fire Safety Regulations

Quality Standards

Recruiting and Hiring

Originality and Creativity

Microsoft Office

Store Opening and Closing

Time Management

POS Systems

Vehicle tracking

Legal Compliance Knowledge

Deep web research

Surveillance equipment

Critical thinking abilities

Fraud investigations

Knowledge of repossessions process

Social Media Profiling

Identity Verification

Expert Skip Tracing

WORK HISTORY

01/2023 to Current Investigator

American Recovery Service – San Deigo, CA

Documented findings and prepared detailed reports. Enhanced research efficiency with advanced investigative techniques for accurate case resolution.

Collected documentation such as witness statements, video recordings and photographs to support case findings.

Questioned persons to obtain evidence for cases of divorce, child custody or missing persons or to gather information about character or financial status of individuals of interest.

Made daily collection calls to customers.

Refined internal workflows within the investigation team to streamline communication and improve overall productivity levels. Optimized case tracking systems, allowing for improved organization and faster access to critical information during ongoing investigations. 02/2017 to 01/2023 Site Supervisor/Security Officer G4S Secure Security

Initiated onsite safety program and properly trained team members to decrease injuries

Developed work schedules for team members to maximize shift coverage Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions

Coordinated site investigations, documented issues and escalated to executive teams

02/2014 to 07/2019 Assistant Manager

Jimmy Jonhs

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs

Helped with planning schedules and delegating assignments to meet coverage and service demands

10/2010 to 01/2014 Assistant Manager

Forever 21 – Dallas, Texas

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies

EDUCATION

05/2022 Master of Science: Criminal Justice

South University - Savannah, GA

03/2021 Bachelor of Science: Criminal Justice

South University - Savannah, GA

06/2008 GED

Hazel Park High School - Hazel Park, MI

CERTIFICATIONS

First Aid Certification CPR Certification AED Certification Guard Card Non-CDL Class C

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