Sr. Project/Program Manager open to opportunities

ADAM L. ALRED

********@*****.*** **** Cypress Drive, Lake Park, Georgia 31636 229-***-**** (C)

Lead Technical Program Manager Sr.Technical Project Manager Sr. Data Transport Engineer

Results driven, self-starter information technology professional with over 18 years of IT engineering, project, program, personnel management experience, with DoD TS.

IT professional with a unshakable foundation in engineering and thorough understanding of all the latest management methodology that sets me apart from most TPM. The expertise I currently hold in both of these fields allows me to predict future requirements, avoid road blocks, and devise best practice solutions and implement them before solutions are needed. My goal with every role I take is always to create a thriving atmosphere for the continuation in the advancement of critical, forward thinking processes that solidifies the best selection of management methodologies, that elevate workflow bottlenecks, while harboring ideals that encourages individual accountability towards the success and evolution of the whole.

CAREER HIGHLIGHTS

•NPG: Increased service revenue by 400 % resulting from the development of strong and strategic key client relationships which led to client acquisition in NPG healthcare sector due to referrals from existing clients.

•LCI: Was responsible for medium to large tasks groups ranging from very technical software development engineers to radio array travel teams. In total the range of direct reports ranging from 160 to 220 individuals involving internal exempt and matrixed employees and

•Telos: Awarded annual achievement comedation by Base Commander for leading creation of processes for VTCs on a ACC wide scale. Successfully filled a void in VTC systems SME by developing and implementing standards across base. Responsibilities involved educating and advising procurement procure through multiple seasons of VTC tech refreshes, and new purchases, including a $700,000 cutting edge wing commanders conference room suite. These processes became standard operating procedures for the Air Force.

•BAI, Inc.: Efforts aided in an additional 40% reduction in malicious activity after being selected to be member of the DHS FLETC SOC. The mission tasked was to evaluate, report, and mitigate malicious internal traffic. This was a contributing factor in receiving BAI’s 2016 Employee of the Year award.

AREAS OF EXPERTISE

Strategic IT Planning & Leadership

Data Analysis Reporting

Risk Analysis/Management

Design & Development

Cloud hosting and architecture

Project & Program Management/Planning

Client Relationship Management

Advanced Network Configuration

Contract Negotiation/Administration

Cross-Functional Supervision

Enterprise-Wide Implementations

Enterprise/Database Migrations

Enterprise Virtualization

Enterprise Resource Planning

Disaster Recovery Solutions Expert

HIPAA Standards/Regulations

Proposal Creation and Bidding

Agile Management, Modeling, and Environment

Fluent in methodologies such as Kanban, Scru

Agile Values, Principles, and Practices

Versed in coding languages such as Python, Java

Infrastructure/Edge/Core SME

Virtual Private Network (VPN)

Wide Area Network (WAN)

Fluent in most ITSM software including Servicenow, Atlassian, GitHub, Cisco, IBM.

Cybersecurity

Network Architecture

Advanced Wireless Engineering

Radio Frequency

Wireless Heat Map, Analytics, & Reporting

Federal Communications Commission

Guidelines/Regulations

EXPERIENCE

Newtek Business Services, Corporate Remote (June 2022-Present)

SENIOR TECHNICAL PROJECT MANAGER

Led countless collaborations of projects with resource managers, partners and customers while following best practice methodology for project management and utilizing those tools and experience to effectively deliver the project on time and on budget.

Addressed branch wide process issues; was then able to offer several solutions to the C level thus gaining a blessing to adjust workflow and redefine processes.

Delivered programs within constraints of scope, quality, time, budget, and circumstances involving multiple moderate-probability/moderate-impact risk factors.

Purposed organization adjustments to groups within the corporation to better fill positions that were lacking expertise to run efficiently. A few of the adjustments increased contentment and allowed for a smoother running environment due to personnel being in roles playing to their strengths.

Conducted weekly meetings to address workflow and process management where none had been initially.

Operated with precision and expertise on a wide breadth customer driven projects that encompassed a vast amount of different technology, such as 365 migrations with archive and journals. AWS and Azure design and implementation. Application migrations, Exchange builds, Citrix, VMware view and MS WVD. Security analysis, advisement, design and implementation. Storage migrations. Firewall and edge device builds and maintenance. Infrastructure, wireless, AV and QOS, design, procurement and implementation on every sized clientele network.

Leader Communications Incorporated DoD Contracts Top Secret, Corporate Remote (February 2022-June 2022)

LEAD TECHNICAL FEDERAL PROGRAMS MANAGER

Effective interaction with executive level management and utilizing my communication/team building skills resulting in excellent program-level strategic planning, and complex issue resolutions.

Delivered programs within constraints of scope, quality, time, budget, and circumstances involving multiple moderate-probability/moderate-impact risk factors.

Defined project scopes and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.

Led efforts with the integration of many federal entities in their adoption of ITSM software and practices.

Conducted personnel-based tasks for all sites/locations under my jurisdiction such as interviews, position descriptions, timesheet and AP invoice approvals, and disciplinary actions.

Selected Achievement: Examined DoD Army weapons research and development contract and collaborated with proposal writer to deliver optimal workflow and technical aspects during proposal drafting; leading to acquisition of the 16-year-old sole source contract. Successfully evaluated, processed, and refined current processes/procedures/ personnel, and contract documentation to implement SLAs, PWS, and position descriptions that better addressed said client’s requirements leading to current $6 million award amount and potential $19 million over contract’s duration.

Telos-DoD Contract- Secret: Moody Air Force Base, Valdosta, GA Hybrid (January 2018-February 2022)

SENIOR TECHNICAL PROJECT MANAGER

Collaborated with base leadership and engineering staff to understand, develop, design and implement tech solutions via ITSM software and management methodologies to satisfy ever-evolving requirements of Air Combat Command.

Daily duties often involved working closely with customers and DoD project teams/vendors

Utilized best practice Agile methodologies such Sprint and lean model with heavy emphasis on R.A.I.D and Kanban to allow for maximum transparency throughout the project process, which allowed seamless interactions between involved stakeholders; thus, increasing the probability of project completion within timeline and budget.

Acting as SME for contracting and legal for base projects that require an IT expertise with project-oriented mindset to ensure a viable long term government investment.

Spearheaded base wide hardware refresh of power backup systems to Moody AFB that implemented industry best practices and brought them up to datacenter operating standards base wide.

Selected Achievement: Managed a 58 million multi-asset portfolio for Moody Air Force Base involving overseeing projects, from start to finish, that were all completed underbudget and a 100% success rate in meeting deadlines.

Arris- Atlanta, GA (February 2017-January 2018)

SENIOR SECURITY ENGINEER/ DOMAIN AND DNS TEAM LEAD

Built, configured, deployed and maintained enterprise IPAM/DNS solution for company on a global scale.

Responsible for daily maintenance and troubleshooting of our enterprise production and lab networks via firewalls or other core equipment.

Adopted new regional configuration through the migration process allowing for further cost saving over a new maintenance agreement with superior products.

Responsible for stateful firewall rules and configuration to properly maintain best practice solutions or reduction of cyber threats

Responsible for C-level cyber security monthly reports

BAI- Inc. DHS Contract Top Secret Glynco, Ga. (October 2014-February 2017)

SENIOR NETWORK ENGINEER/ WIRELESS TEAM LEAD

Tasked with duties expected of an engineer with an emphasis on wireless network maintenance, troubleshooting, and deployment.

Train and mentor new hire network and junior network engineers

Authored and documented standard operating procedures and gave presentations to our tier 1 & 2 teams for troubleshooting methods.

Worked with SOC to aid in reduction of enterprise WAN edge cyber threats

Assisted DHS and multiple other entities in hardening against malicious cyber attacks by actively Engaging in preemptive exercises including penetration testing.

Selected Achievement: Offered Senior Wireless Engineer position after assisting in designing, deploying and maintaining "guest" wireless network within a secure environment through demonstration and implementation of said procedures.

NPG Start up Partner Healthcare/Federal Contracting- Brunswick, GA (September 2013-October 2014)

Lead Technical Project Manager/Dirctor of Operations

Overseer of private side network support, maintenance, project development, customer account management, and day-to-day operations for multiple nationwide clients in company’s healthcare genre.

Led teams of engineers and IT professionals employed by our customers as well as their executives.

Proposed solutions for better facility management of WAN, storage, HIPAA protocols, security, and the clean-up and streamlining of in-place configuration.

Orchestrated project plans to enable the engineers to understand the task and effectively carry out the project.

Selected Achievement: Guided NPG from a recent restart with five hundred thousand in annual revenue to a little over three million in just over a year’s time. This trend continued for the next year, and NPG divested its healthcare operations resulting in an estimated 600% ROI.

Visionary Integration Professionals DHS Contract Top Secret- Glynco, GA (June 2012-September 2013)

NETWORK ENGINEER

Maintained, troubleshot, and deployed network infrastructure for federal based sector enterprise.

Conducted on-call triage-based responses with strict SLAs for all aspects of the network infrastructure both WAN and LAN for all locations.

Implemented and oversaw strict 24/7 service level agreements to secure traffic from mission critical components for the federal government.

Selected Achievement: As a Network Engineer, a 99.8% uptime was maintained on all networking related devices and applications enterprise wide, including service agreement mentioned above.

Engineers Consulting Group (July 2006-June 2012)

VoIP Engineer/ Call center lead/ VoIP Softswitch Install Specialist

Installed, maintained, and troubleshooted hardware (routers, switches, modems, VoIP phones, etc.) and software (Broadworks applications, Cisco call manager, workstation applications, etc.) concerning VoIP networks.

Responsible for VoIP networks ranging from one remote user to corporate networks with over 10,000.

Installed and configured all equipment (SBCs, Soft switch chassis, etc.) necessary for VoIP networks for IP and TDM based CLECs, ILECs, and ISPs.

Provided onsite end-to-end support for Meta switch in the form of configuring hardware for connectivity and remote access.

Black Brothers Electric- Valdosta, GA (July 2004-July 2006)

Journeyman Electrian

Assisted in the installation and maintenance of low and high voltage residential and commercial

electrical installations, both AC and DC power.

CERTIFICATIONS/EDUCATION

Current:

ITILv4: Foundation

ITILv4: Managing Professional

CAPM: Certified Associate in Project Management

PMP: Project Management Professional- in progress

Secret Clearance: Department of Defense

BA/Computer Science: Faulkner University/Georgia Military College

Previously held:

CCNA: Cisco Certified Network Associate

CCNP: Cisco Certified Network Professional

CompTIA SECURITY+

Top Secret Clearance: Department of Homeland Securit

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