Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Port Richey, FL
Posted:
February 09, 2024

Contact this candidate

Resume:

Maria Estrella Watson

Native Bi-lingual Spanish><English

Customer Service Representative / Freight Dispatcher EM: ad3h42@r.postjobfree.com

Cell: 727-***-****

DOB: 05/01/1963

Dedicated Customer Service / Freight Dispatcher. Fluent Native Bi -Lingual Spanish><English.Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to problem solving. Excellent time management skills combined with experience and knowledge of the Customer service industry. Hi my name is Maria Estrella,

I was born and raised in Rota Spain.My father is a retired Lieutenant Commander US Navy. My mother has always been a stay at home mom.

I am a fluent native Eng/Span speaker. I have been in the US for 30yrs. I have always been in Marketing advertising Media. In 2008 I started my associates in Graphic and digital media. My brother was opening a Translation service and hired me to create his logo and help with marketing

In 2012 I became an Eng<>Span Tutor. I did in home classes and virtual on Skype. In 2016 Another opportunity came my way to learn a new skill. Dispatching Freight for owner operators. In 2018 I opened my own Dispatching service.

In 2022 the market started to go down .

2023 I moved on recruiting drivers for Rightmove Logistics Although I am 60 yrs old.I am a dedicated, responsible and a sharp business woman. I look forward to working with a company that can use my skills and at the same time learn new ways of working in a virtual setting. Thank you for your time. Below you will find my experience. EMPLOYMENT HISTORY

September 2009— Nov 2012

Customer Service Watson Tech,

Rota, Spain Mgr: Daniel Watson +34-637-**-**-**

Watson Tech is a full service translating service based out of Spain. Responsibilities:

* Marketing.

* Answered incoming calls

* Scheduled appointments

* Proof read Translations

Computer Skills: Adobe Acrobat,Photoshop,Illustrator, Linguee, Microsoft Word, Excel, PowerPoint, Google Drive. September 2013— October 2016

In-home/virtual Sp/EngTutor

Port Richey, Fl. Self Employed

Responsibilities:

* Classes depended on the level needed.

* K-12, School work, final exams

* Adult college Testing B1-C3 levels

* Conversational Eng<>Span

Computer Skills: Adobe Acrobat, Microsoft Word, Excel, PowerPoint, Testing Cambridge Platform,Skype December 2016 — November 2018

DJT Dispatch Coordinator

Holiday, Fl. Manager: Diane Crane 727-***-****

Responsibilities:

* Moving 3 to 5 trucks Mon-Sat

* Call Logistics brokers.

* RMIS set ups

* Dispatch the drivers and tracking

* 24/7 driver help available,

* Commission work

Computer Skills: Adobe Acrobat, Microsoft Word, Excel, PowerPoint, Google Drive, DAT, Truckstop. November 2018 — May 2023

Operations Mgr/ Lane coordinator

TPA Enterprises

Port Richey,Fl

CEO Estrella M Watson- 727-***-****

Responsibilities:

* Full communication with Owner Operator, Logistics brokerages and factoring companies.

* Lead a 6 Employee Dispatch team -

* Payroll 6 dispatchers and drivers

* Post Trucks/Lanes in Cities matched to drivers

* Submitting loads, Bols, lumber fees to Factoring companies for payments.

* Track 8 - 12 trucks.

* 24/7 driver help available,

Computer Skills:

Power DAT Load, Truckstop,

Computer Skills: Adobe Acrobat, Microsoft Word, Excel, PowerPoint, Google Drive, Accounting platforms, Factoring July 2023— November 2023

Rite Move Logistics

Hudson, Fl. Manager: Cheryl Webb 727-***-****

Responsibilities:

*Sub Recruiter with Class A recruiting

*Advertising Jobs on bluegrass and media platforms.

* Call active Leads

* Qualify and apply drivers thru Tenth Street

* Follow up

* Commission work

Computer Skills:

Computer Skills: Bluegrass, Class A Platform, Tenth street platforms. Adobe Acrobat, Microsoft Word, Excel, PowerPoint,



Contact this candidate