Shalanda Pace

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

Management of Material Resources

Service Orientation

Troubleshooting

Installation

Microsoft Excel

Wire Pulling

Battery Testing and Installation

Work History

Feb 2023 -

Sep 2023

Network Operations Technician

E2 Optics, New Albany, OH

Evaluated security measures and made recommendations to network administrator for upgrades and changes.

Troubleshot hardware and software to determine and rectify network problems.

Performed configuration and troubleshooting of Cisco & Arista routing/switching platforms.

Supported users both local and by phone with problem resolution and education.

Low Voltage Technician

Address Gahanna, OH 43230

Phone 313-***-****

E-mail ad3h3w@r.postjobfree.com

Sep 2022 -

Jan 2023

Exho 24, Reynoldsburg, Ohio

Identified problematic components and wiring issues and applied troubleshooting techniques.

Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.

Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.

Mounted panels for motion detectors, keypads and controls. May 2022 -

Sep 2022

Alarm Installation Technician

TEKsystems, Atlanta, GA

Connected and set up control panels and alarm components.Installed fire alarm panels and devices and programmed equipment.Delivered exceptional level of service to each customer by listening to concerns and answering questions.Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs. Communicated effectively with customers, answering questions and concerns regarding systems.

Responded to maintenance calls and troubleshot devices. Read and understood product manuals and blueprints. Authored weekly reports detailing work order completions, logged malfunctions and other activities.

Jul 2020 -

May 2021

Alarm System Technician

Guardian Alarm Co, Southfield, MI

Provided effective demonstrations of alarm systems so that customers understood how to use each feature.Instructed customers on device's proper use and maintenance.Installed fire alarm panels and devices and programmed equipment.

Sep 2019 -

Mar 2020

Low Voltage Technician

Anistar Technologies, Tampa, FL

Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.Installed and updated wiring, programmable logic controllers and AC/DC drives.Provided excellent service and attention to customers when face-to- face or through phone conversations.

Jan 2019 -

May 2019

Low Voltage Cable Technician

Site Pro Specialties, Norcross, GA

Handled all installation tasks, including mounting equipment, concealing wires within walls and programming remotes.Utilized hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes to locate circuit and component faults.Upheld strict safety standards when using ladders, tools, electrical devices and other equipment to protect team members, customers and structures from harm.Prioritized and organized tasks to efficiently accomplish service goals.

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