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Customer Service Sales Representative

Location:
North Carolina
Posted:
February 09, 2024

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Resume:

Jennifer Shore

**** ***** *** ***** ****** Rd.

Boonville, NC 27011

336-***-****

ad3h2p@r.postjobfree.com

PROFILE: Driven Salesperson

● Leader in company sales for 14 consecutive months

● Record breaking first year of new home sales in sales closed and commissions earned

● Numerous 5 star customer service reviews

● Customer service driven to give each customer a great experience

● Goal oriented and result producing

● Closed 63 homes in 17 months

PROFESSIONAL EXPERIENCE:

Value build Homes

March 2019- Present

Sedgewick Homes Hamptonville, NC

September 2016-March 2019

Sales Representative

● Designed custom floorplans

● Gave model home tours

● Helped customers receive prequalifications through lenders

● Walked customers through build process

● Sold and closed 63 homes the first year.

Verizon Wireless Winston Salem, NC

February 2015-September 2020

Sales Representative

● Sold phones

● Customer service

● Worked with personal and business accounts

Town of East Bend East Bend, NC

2005-2015

Town Clerk / Finance Officer

● Clerk to 5-member town board: created meeting agendas, took minutes of board meetings, swore in new officials and officers under oath

● Human Resource: helped conduct new hires for town departments as well as police department, 1099's, W-2’s, quarterly tax reporting to state, weekly payroll, monthly federal and state tax payments to state, workman's comp reports

● Fiscal Management: payroll, accounting, payables, receivables, general journal, tax billing, water billing as well as collection and daily deposits of both, delinquent tax processing (garnishments),proposed balanced annual fiscal budget as well as each department of the town’s budget, managedpurchase orders for town departments

● Zoning administrator and Code enforcement-worked with town board, county and town attorney closely to make sure residents complied with town guidelines

● Assisted economic development planning – primary contact for businesses seeking relocation, worked closely with local Chamber of Commerce to recruit new businesses to town

● Formulated policy, procedures, regulations – open meetings, ordinances, citizen reviews

● Coordinated grant writing to fund county water

● Planned retirement parties for retiring town council and town employees

● Coordinated annual Town Employee Christmas Party

● Oversaw annual Small Town Christmas Event with Elementary School and Fire Department 500 attendance

● Planned Town annual God and Country Celebration on July 4th weekend over 3k in attendance

Accomplishments / Recognitions:

Within 6-months:

*Transformed years of tax data, utility billing and payroll from paper records to computerized database resulting in improved efficiencies and easier record tracking

*Collected estimated $25k in back taxes

*Introduced Beautification Committee and led committee to creating a 10-year strategic plan

*Municipal Clerk of the Year 2009– state recognition

Salvation Army Yadkinville, NC 2003-2005

Thrift Store Manager (Short work time there due to store closing down)

● Managed daily operations of thrift store

● Overseen budget of store (trying to maximize revenues and decreasing expenditures)

● Daily deposits-balanced daily cash drawer

● Maintained good working relationship with volunteers by proper training and mentoring

● Influenced community by building a strong reliable and reputable relationship with them

● Scheduling of employees and volunteers

Yadkin County United Way Yadkinville, NC

1998-2003

Program Coordinator (part-time)

● Coordinated Annual Giving Campaign – soliciting businesses and community financial support thru speaking engagements

● Payroll

● Accounts payable/accounts receivable

● Distributed monthly funds to partner agencies / programs

● Correlated Special events such as the annual Thanksgiving and Christmas Angel Tree events-overseen both annual events by working closely with other community agencies such as Department of Social Services, churches, civic groups, community support, police and fire departments. Conducted interviews for participants, managed criteria for qualifying participants, searched for funding for qualifying participants, coordinated toy give away

● Partnered with Salvation Army on Annual Stocking Give Away

● Arranged monthly board meetings by reserving the place where it would be held, sending out board member packets 1 week prior to meeting, taking minutes during meeting

EDUCATION / PROFESSIONAL DEVELOPMENT

UNC School of Government Chapel Hill, NC 2006

Accounting Certification



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