Care Assistant Service Delivery

Margaret Donga

902-***-**** ******************@*****.***

Professional Profile

Over 5 years of Human Services experience and vast knowledge of the social determinants of health

Approach all situations in a non-judgment manner, maintain the safety, dignity, and respect for all

Trained in the Dementia Awareness protocol and best practice of positive engagement

Collaborative team player who performs well under pressure to achieve a common goal

Experience in the implementation of case plans to assist and support individuals in changes

Good communicator with active listening skills to improve service delivery

Competent in time management and task prioritization to meet strict deadlines

Career Experience

Continuing Care Assistant (Work Term) St Vincent Nursing Home, Halifax, NS 2023-2024

Performed duties consistent with the philosophy and policies that promote wellness and wellbeing

Maintained confidentiality and privacy for residents during all activities of daily living

Provided person-centered care when performing daily living activities and interacting with residents

Collaborated with the healthcare team to complete resident’s medical, social, and nutritional needs

Supported plans that promoted and maintained residents' health and sense of independence

Documented and promptly to the nursing staff of residents requiring additional service intervention

Residential Support Worker Regional Residential Services Society, Dartmouth, NS 2023

Assisted with activities of daily living: personal hygiene, light housekeeping, and meal preparation

Supported individuals during mealtime and assisted when necessary

Provided companionship to residents and promote engagement in recreational and social activities

Adhered to the personal care plan for individuals to achieve a sense of autonomy and inclusion

Monitored residents’ activities and assist with their repositioning during rest periods

Senior Social Welfare Officer Ministry of Youth and Social Development, Lagos State, NG 2018-2022

Attended court-related matters of child protection and juvenile offenses

Conducted home visits and efficiently complete investigations in a professional manner

Monitored and supervised orphanages, youth group homes, and senior centers

Education & Professional Development

Diploma: Continuing Care Assistant Oxford International College, Halifax, NS 2023

Certificate: Food Handler (Food Safety) Regional Residential Services Society Dartmouth, NS 2023

Certificate: First Aid and CPR Level C Red Cross, Dartmouth, NS 2023

Certificate: Dementia Awareness Oxford International College, Halifax, NS 2023

Bachelor of Sociology [B.Sc.] Ambrose Ali University, Ekpoma Edo State Nigeria 2005

Certificate: West Africa Senior School Certificate of Examination (WASSCE)

Imaguero College Benin City, Edo State Nigeria 1998

Completion of Secondary School Salvation Army Primary School, Edo State Nigeria 1992

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