Dorothy Elizabeth Sexton

Address:

**** **** ***** *****

Asbury, IA 52002

Phone:

563-***-****

Email:

ad3h2j@r.postjobfree.com

ad3h2j@r.postjobfree.com

Professional Profile

Skilled written and verbal communicator with over 25 years of administrative experience paired with over 10 years of management experience, in multiple areas including customer service, billing, driver payroll, invoice control, annual renewals of permits, insurance, plates, fuel taxes and orientation management. Have had the privilege to train new employees, and mentor teamwork within a company setting. Excel at using analytical skills to solve problems to surpass both personal and business goals and to maintain excellent customer service to company personnel and vendors.

Payroll and accounts payable coding and processing.

Process supply orders and reconcile packing slip to invoices and inventory management.

Responsible for HR functions and reconciliation of cash and general expenses.

Responsible for motivating and orienting new drives to the company and new DOT regulations.

Ensured all drives hotels and rental services are available upon arrival for new and current divers.

Worked with Qualcomm (Fleet Advisor) and People Net software to ensure accurate hour and location logs.

Processed distribution orders for trucks to be loaded and product delivered in a timely manner.

Assisted in mentoring drivers to reach their short- and long-term goals.

Assisted drivers and colleagues with questions/concerns to the proper department for assistance.

Responsible for revamping and overseeing various orientations in different states and ensure all orientations followed similar practices for overall cohesion to company policies.

Personal Profile

Extremely organized, goal orientated, and motivated to set and achieve goals and never settling for what is required and always reaching for more. Openly available for questions and concerns from employees and management, a strong delivery in an open-door policy. Always willing to learn and try new approaches to solve problems to achieve company and personal goals.

Technical Skills

Proficient in Microsoft Office, Intranet, AS400, McLeod

Proficient in areas of Hirschbach’s and RT& T Enterprises Inc., specific software pertinent to orientation, driver retention, retraining and re-orientating current drivers

Comfortable with several e-mail formats, including Lotus Notes and Outlook

Strong administrative support skills, design reporting forms, perform direct office communication with staff, provide task direction, efficient filing, faxing and document scanning

Strong administrative support skills, design reporting forms, perform direct office communication with staff, provide task direction, efficient filing, faxing and document scanning

Proficient in data entry

Proficient with multiple phone lines and perform customer service skills in a professional and courteous manner

Employment History

RT&T Enterprises

Administrative Specialist

Orientation Assistant

2019 - current

Hirschbach Motor Lines

Billing Associate

Safety Associate

Director of Driver Orientation

Billing Manager

Senior Driver Orientation Manager

2010 - 2019

Swiss Valley

Distribution Office Clerk

Payroll/HR Clerk

2008 - 2010

Education

Diploma in Office Technology, June 2006 from NICC

Diploma in Accounting Clerk May 2006 from NICC

G.P.A. 3.8/4.0

Additional Business Management and Business Ethics were completed while employed at Hirschbach Motor Lines.

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