Pamela Purefoy

ad3h2g@r.postjobfree.com

Office Manager, Office Coordinator, Administrative Assistant, Account Management, Office Support, Data Entry, Customer Service Representative, SAP, Sales Force Service, FM Pilot, Zendesk, Tableau, Exterior Service Delivery SharePoint, Office,ServiceInsight.

Package Handler – FedEx Ground – March 2023-June 2023

Fast past environment: Scan and remove oncoming shipped packages from conveyor belts, scanning each package with digital scanner to each assigned delivery trucks/vans, sorting and stacking each packages accurately for AM deliveries.

Warehouse Associate II – Shaw Industries – April 2022-Nov. 2022

Production line-Ensure the cut carpet on the lines have continuous flow, free from carpet hang-ups and jams. Front/backend tables-View and inspect cut damaged and defective carpet kicked out from the line, count and boxed for rework. Production line crew inspector stacker for last chance check for damages or defects before boxing and shipment. Run labels for completed boxes, load onto pallets for pickup. Utility person includes pallet pickup, box generation and providing supplies for the workstations. Following the safety guidelines in place ensuring the workstations are tidy and safe to work in. Support trainers with new hire skillset development.

Account Manager – CBRE Facility Source – Oct. 2021-Dec. 2021

Work from home-based Account Manager for the Southeast region working as a team that provided the client with year-round upkeep of their store grounds. Includes providing snow removal, lawn care, mowing, shrub, and tree trimming and as an emergency contact for seasonal emergencies with turnaround time of 15 minutes. Tracking the weather of these emergency weather through weather channels ensuring the safety of service providers and clients store grounds as well as the client’s customers. Follow-up calls to service providers for current assignments, annual preventive maintenance, and client retention. WO and PO generation, follow-up, and closure while utilizing time management procedures.

Business Service Coordinator– CBRE Quest Software - Jan. 2017- Dec. 2021

On site Office Coordinator and point-for-contact for office entry using a key card access system and upkeep of the suite, focusing on the common area, conference room schedule, break rooms, staff breakout rooms, office supplies and upkeep of the office equipment and security system. Suite routine wellness check to ensure safety and security and the general upkeep of the premises. Creating work orders for problems that required CBRE maintenance personnel for troubleshooting complex issues. Any other administrative duties that may need assistance with.

Administrative Assistant II - ODRC/Bureau of Classifications – Jan. 2016 -Jan. 2017

Administrative Assistant in the Classification department and point-of-contact for incoming calls and inquires for the department. Duties not limited to directing phone calls to the various departments, maintain a complex filing system, sort, write and distribute email, correspondence memos, kites from inmates, correspondence letters, faxes, forms, inmate transfers, and security instruments. Complete all ONBASE necessary correspondence compiled for weekly ONBASE scanning. Attend and submit BOC'S weekly schedule and enter weekly regional reports using Microsoft Excel spreadsheets.

Data Entry Technician - Express Scripts Oct. 2007 – Dec. 2015

Received via computerized prescription, entered customer account information from prescriptions from a physician's office. Check prescription for accuracy, verify data correct if necessary. Front-end research includes locating and processing the hard-to-find patient records. Back-end reviewer, of the physical prescriptions involves ensuring the prescription are all classified and put into bins to be loaded onto carts and then to the conveyor belts. Sorter from the conveyor belt includes pulling the bins, sorting meds to be viewed by Pharmacist for approval before mailed to the patient.

Education

Southern Ohio College/Brown Mackey College 2002-2004

Associate Degree Computer Programming & MS Applications

Adult Vocational Schools 1979-1981

GED, Information Processing, Certification (1032 hrs.

LinkedIn Learning Certifications 2018-2021

Customer Service Strategy, Customer Service, Communications