Customer Service Sales Associate
Resume:
Lashonda Allen
Albany, NY *****
********.*******@*****.***
Work Experience
Auto Care Center Sales Associate
Walmart - Glenmont, NY
June 2023 to January 2024
• Maintains areas of responsibility in accordance with company policies and procedures
• Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise resolving issues and concerns
• Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out- of-date goods
• Operates equipments such as cash register and related tools to process purchases using appropriate procedures for different payment types
• Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by following company safety cleaning and operating procedures Package Handler
Fedex Ground - Rensselaer, NY
April 2023 to June 2023
● Loads and unloads packages at the warehouse
● Adheres to all warehouse safety guidelines
● Prepares packages for delivery using scanners, handheld printers, and packaging
● Handles physical demand of the job standing, walking, kneeling, bending, lifting at least 50 pounds Direct Support Professional
The Arc Lexington - Albany NY
October 2020 to April 2023
● Provides direct care to those with intellectual and developmental disabilities
● Performs personal care tasks including basic personal hygiene, grooming, feeding,
● Ensures client safety and maintaining a safe environment
● Performs home functions light housekeeping, plans meals, shopping for groceries preparing and serving food meals feeding and cleanup
Housekeeping / Laundry
BBL Hospitality - Albany NY
August 2020 to September 2020
● Making beds and changing linens
● Dusting and pushing furniture fixtures
● Reporting any necessary repairs or replacement
● Monitoring cleaning supplies and ordering more as needed Education
Diploma
Senior High School - Watervliet, NY, US
September 1998 to July 2002
Skills
• Microsoft Office, Strong problem solver, Time management, Very dependable, Works well within in a team environment, Developmental disability experience, Customer service, Medical terminology, Outing personality
Certifications and Licenses
Driver's License
December 2023 to October 2027
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