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Customer Service Dock Attendant

Location:
Palm Beach Gardens, FL, 33418
Salary:
open
Posted:
February 09, 2024

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Resume:

Patricia M. Sanchez

Contact

561-***-****

ad3h26@r.postjobfree.com

**** *. **** **, *** B

Riviera Beach, FL

Objective

I am seeking a position that will allow me to utilize my professionalism to contribute to your company’s overall success. I aim to help create a positive and productive work environment by having exceptional communication skills and experience with working in a team driven environment.

Education

Berkeley Adult [Berkeley, MI] - May 1991.

Certificates:

Aug 2020: PASS Training & Compliance.

Nov 2019: Intermediate Marina Management Course.

Dec 2021: Advance Marina Management Course.

CPR Training

Key Skills

Detail Oriented

Communication

Punctual

Problem-solving

Extensive marine industry knowledge.

Organization.

Ability to prioritize and remain focused.

Excellent customer service skills.

Merchandising skills.

Strong verbal and writing communications skills.

Detail oriented.

Self-motivated.

Experience

Dock Attendant January 2018 – January 2024

Town of Lake Park

Under the general supervision of the Marina Director and/or Dockmaster, I performed required marina-related work in the operation of the Lake Park Harbor Marina. As a Dock Attendant, providing safe and pleasant conditions for Marina visitors is a priority. This position required the ability to complete minor repair work and maintenance-related on Marina property in a timely manner.

Skills:

Operate the Marina Dock Master software program for vessel reservations, point of sale transactions, billing, contracts, arrivals, departures, and daily revenue daily reconciliation of revenues.

Provide excellent customer service while collecting boat ramp and dockage fees, issuing docking and parking permits for the boat ramp, and maintaining related records.

Dockmaster software, P.O.S software, Payware (Passport Parking App) software, Worldpay, Microsoft Outlook, and TMS 3000 fuel reading.

Office Assistant October 2015 Dec 2017

Car Care of Jupiter

I was responsible for the daily management of all office, clerical, and administrative needs. I coordinated all scheduling and appointments with accuracy and displayed great time management skills.

Dock Manager June 2010 – June 2015

Cannonsport Marina

Daily duties involved ensuring that all residents and marina personnel received great customer service. I supervised and monitored the Marina to meet standards of cleanliness and served as a point of contact for customers’ daily needs and questions.

I am proficient in the scribble system and use computerized P.O.S Quick books.



Contact this candidate