Samantha Pauley

**** ********** ****, *******, ** 45103 • 513-***-**** • ad3gzb@r.postjobfree.com

PROFESSIONAL SUMMARY:

Experienced customer service and general accounting representative with a background in Medical Administrative Assistance. Skills in account balancing while utilizing POS register systems for deposit. Attention to detail when regarding customer issues and complaints. Knowledge of Microsoft Office suite and office management software/hardware.

EDUCATION:

Bryant & Stratton College

Associates Degree in Medical Administrative Assistance 2019

Lincoln College

Associates Degree in Applied Science 2017

RELEVANT COURSES:

Healthcare Terminology

EMR/Integar/Allscripts

Survey of Anatomy & Physiology

Medical Office Support Services

Medical Office Procedures

Electronic Health Records

Medical Insurance & Billing

Word Processing & Keyboarding

Quality Improvement & Customer Service

CORE COMPETENCIES:

Medical Records/ Disability Forms

Customer Service

Computer Literacy

Communication

General Accounting

General Operations

Supervisory/Training

General Administrative

PROFESSIONAL EXPERIENCE:

Derringer Company

Collections/Accounting Agent 2016 – 2020

●Collection and accounting of cash from vending machine sales

●Exchange collected money to distribute change to drivers for customer exchange

●Utilize spreadsheets and documentation to assist with the balancing and accounting for machine totals

Walgreens

Shift Lead 2010 – 2015

Sims Coordinator 2006 – 2010

Cosmetician & Cashier 2003 – 2006

●Assist with the training and management of new associates

●Monitoring of sales, price changes, and stock rotations

●Ensure that registers and cash reports balance for accounting purposes

●Assist customers with questions about products, and concerns

●Work with other department leads (Pharmacy, Photo Center) for coverage

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