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Executive Assistant Customer Service

Location:
Redwood City, CA
Posted:
February 08, 2024

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Resume:

Amy

Bills

Executive Assistant

760-***-****

ABOUT ME

ad3gz9@r.postjobfree.com

*** * ******, **********, **

I am a diligent, detail oriented, clerical professional with decades of customer service experience and the ability to adapt and learn quickly. I am looking for new challenges to expand my skillset and utilize my various previous experience in new ways and I believe I would be an asset to your team.

SKILLS

EDUCATION

High School Diploma

Lone Pine High School

1988-1992

Animal Health Technology

Yuba College (Incomplete A.A.)

1992-1993

EXPERIENCE

Executive Assistant

Veterans Disability Help, LLC/Ridgecrest, CA/8.23.2021 to Present

Professionally manage Veterans disability claims with the goal of getting their rating up to 100% permanent and total.

Monitor Veterans Open Disability Claim with the Department of Veterans Affairs

Create Invoices to indicate current balance due and record payments that have been processed successfully.

Compile pertinent information including instruments of payment and balance due per each Veteran’s Contract for services for the CEO to process payments due from clients.

Follow up on failed payments and prepare information to be forwarded to collections.

Notify Veterans of rating increases and make sure that they are receiving the maximum payment due them each month and if they are not, submit claims to ensure that they do.

Legal Secretary

Law Office of Ralph R LePera/Bishop, CA/8.2007 to 8.2021

Transcribe, edit, and finalize various documents and client communications from dictation of the Lawyer, accounts payable and receivable, review and edit contracts, office management.

Multi-line business professional phone etiquette

Maintain files and information with confidentiality

Type a variety of documents from transcription machine efficiently and accurately

Checker/Food Clerk

Vons#1753/Bishop, CA/8.09.2007 to 7.21.2020

Efficiently tabulate customer purchases, facilitate various forms of payment, address customer needs and requests.

Accurate high volume cash handling

Maintain calm, courteous, professional demeanor under pressure.

Identify and provide solutions to dissatisfied customers



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