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Customer Service Store Manager

Location:
Tampa, FL
Salary:
40000
Posted:
February 22, 2024

Contact this candidate

Resume:

John Papesch

New Port Richey, FL *****

ad3gx2@r.postjobfree.com

813-***-**** cell

I would like to join a venture that can utilize my leadership, experience, and reliability to help achieve and streamline success.

Work Experience

Store Manager

7-Eleven - Tampa, FL

June 2019 to December 2023

• Managed all operations.

• Staffed accordingly being a 24hr store.

• Earned repeat business through flawless execution of everyday business.

• Positive interactions and consistency to all who came in.

• Exceeded corporate standards by increased quarterly sales, near perfect food production and keeping the store above the standard for customer satisfaction. General Manager

BubbaQue’s BBQ - Tampa, FL

March 2015 to March 2018

• Trained staff to ensure quality customer service and corporate standards.

• Increased sales through marketing .

• Acquired repetitive business via flawless execution. Service Manager

Romano's Macaroni Grill - Tampa, FL

January 2013 to December 2015

• Hired, coached, and supervised over 40 employees and two shift super visors.

• Initiated of all FOH operations, including bar inventory and ordering, schedules, and training.

• Ensured all guests experienced an exceptional and personalized experience.

• Executed BOH prep items and line builds.

• Ensured corporate and Health Department standards were met.

• Head of catering and take out business.

• Initiated marketing partnership for local restaurants aimed to earn returning and loyal cus tomers .

• Preformed all financial duties, P&L, EON reports, cash and safe handling.

• Trained 6 new managers to ensure they carry corporate expectations. Education

B.A. in Business Administration

Cleveland State University - Cleveland, OH

August 2008 to March 2013

Skills

• Profit & Loss

• Business Development

• Management

• Marketing

• Customer service

• Customer retention

• Operations Management

Certifications and Licenses

Food Handler Certification



Contact this candidate