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Medical Assistant Customer Service

Location:
Pascagoula, MS
Posted:
February 08, 2024

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Resume:

LaQuanda Green

CCMA

Pascagoula, MS *****

ad3gwp@r.postjobfree.com

+1-228-***-****

Healthcare is a big part of my life. Seeing the impact I have on someone else is truly amazing. I'm hard working and a team player. Always looking for the next challenge. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Medical Assistant

Singing River Health System - Pascagoula, MS

February 2020 to Present

Been with hospital for almost 3 years working Med Surg and Orthopedics. Now I work in Emergency department as a Medical Assistant/Phlebotomist. Cather, vitals, EMR, EKG, anticipate RN and MD needs, specimen collection, splints, temporary casts.

Patient Care Associate (PCA)

Singing River Health Systems - Pascagoula, MS

August 2019 to Present

Prepare rooms for intake

Obtain vitals

Chart PT results via EPIC

Incontinence care

Maintain a clean and healthy environment

Crew Member

Raising Canes - Pascagoula, MS

November 2017 to October 2019

Maintain a clean work environment

Provide adequate customer service

Anticipate Customer needs

Handle cash register

Agent/Customer Service

Alorica - Mobile, AL

April 2018 to July 2018

Research customer information

Troubleshooting

Billing

Customer information

Customer education

Caregiver/Medical Assistant

Salus Homecare - Gulfport, MS

February 2015 to March 2018

Provide quality care and companionship,assist in bathing/hygiene, medication reminder. Shift Manager

Dairy Queen - Pascagoula, MS

January 2013 to May 2015

Supervise 4-5 people

Manage Sales and Crew labor

Perform customer service

Organize inventory

Education

Associate Degree in Nursing in Nursing

South College - Knoxville, TN

December 2021 to May 2023

Skills

• Epic

• Medical Terminology

• Phlebotomy

• Communication Skills

• Microsoft Word

• Management

• Administrative Skills

• EKG

• Phone Etiquette

• Injections

• Call Center

• Customer Care

• Vital Signs

• CPR

• Patient Care

• Venipuncture

• CPR Certified

• Surgical nursing (Less than 1 year)

• Triage

• Medical Office Experience

• Computer Skills

• Caregiving

• Hospital Experience

• Medical Records

• Emergency Medical Services (1 year)

• English

• Phlebotomy (2 years)

• Catheter care

• Splints

• EMR systems

• Documentation review

• Patient monitoring

• Patient observation

• Home health

• Software troubleshooting

• Customer service

• Computer skills

• Communication skills

• Customer support

• Shift management

• Hospital experience

• Anatomy knowledge

• Specimen collection / processing

• Typing

• HIPAA

• Epic

• EMR systems

• Crew management

Certifications and Licenses

Clinical Medical Assistant

June 2023 to June 2025

CPR

October 2023 to October 2025

Certified Clinical Medical Assistant (CCMA)

Certified Medical Assistant

BLS Certification

Assessments

Nursing assistant skills — Proficient

December 2022

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Attention to detail — Proficient

August 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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