Sade House

Charlotte, NC *****

ad3gvm@r.postjobfree.com

+1-631-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Pizzahut - Charlotte, NC

July 2023 to Present

My job consists of Opening store and closing store,making weekly schedules, doing inventory, taking orders and receiving money, daily food and safety checks, dispatching orders. Counting safe, making daily deposits, managing a shift of 8 to 10 people daily directly dealing with customers, hands on training, interviewing hiring and firing,cleaning daily

Supervisor

Prospect Airport Services - Charlotte, NC

Present

Greeting customers, Scanning customer info,making sure customer get highest level of professional customers, properly helping disable customer into wheel chairs, escorting or assisting passenger to gate and or plane, helping paraplegics into special chairs, tracking psa to make sure they are doing there job properly, superving 50 - 75 co workers daliy

General Manager

McDonald's - Charlotte, NC

June 2021 to August 2021

As a general manager i was an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, for profit & loss responsibility Tax Specialist

Ez Tax Specialist - Charlotte, NC

December 2020 to April 2021

Tax Specialist(preparer) Credit Repair Specialist and Business Loan Specialist managing money, filing paper work (faxing copying), data entry, Preparing taxes answering mult-lines, printing off checks, processing credit card payments, printing checks

Supervisor

HMSHost - Charlotte, NC

September 2018 to April 2021

My job consist of opening my store every morning preparing teas coffee ex.. setting up pastry cooler.completing line checks doing inventory placing store order daily picking up and dropping money in Cash room preparing customers orders, training new on comers Crew Member

Panera Bread - Charlotte, NC

October 2019 to January 2021

• Worked in a fast paced environment

• Handled customer care

• Greeted customers

• Operated the cash register

Teacher

Kids R Us - Charlotte, NC

March 2015 to August 2017

Preparing a lesson plan that was age appropriate for my babies, incorporating fun learning materials to help the kids learn but still enjoy what they learned, exceptional level of sanitizing and cleanliness for my area and the center, feeding the kids, keeping them on task and safe CSR - Customer Service Representative/Shiftleader

Pizza Hut - Charlotte, NC

March 2014 to March 2015

As a csr I answered multi lines received orders over the phone as well as walk in and dine in, keeping area clean, handling cash

Front Desk Receptionist

Naomi Dreanan Rec - Charlotte, NC

March 2011 to November 2012

Some of my duties being a Front Desk Receptionist was meeting and greeting people, answering mulit phone lines, filing paper work and also data entry. CSR

All State Insurance - Charlotte, NC

March 2010 to June 2011

Some of my duties as a Customer Service Rep was answering multi lines, transferring calls, setting up appointments.

Manager

mcdonalds - Charlotte, NC

February 2007 to February 2010

Well i started out as a crew leader and through out the time i begin to learn how to do more jobs within my my experience at the job. Within a year i had learned how to do almost every thing in the store. I from there got promoted to be a manager. Some of my duties as a manger as well as crew was keeping the store neat and clean, keeping things stoled up in the store. I was in charge of making the weekly schedule, and also taking inventory.

Education

High school or equivalent

Skills

• Microsoft and excell (9 years)

• Customer Care

• Call Center

• Customer Service

• CSR

• Customer Support

• Tax Preparation

• Barista Experience

• Cash Handling

• Accounting

• Office Management

• Accounts Payable

• Coffee Experience

• Payroll

• General Ledger Accounting

• Coffee Experience

• POS

• General Ledger Reconciliation

• Accounts Payable

• Bank Reconciliation

• Customer service

• Clerical experience

• Order entry

• Windows

• Hospital experience

• Cash handling

• Conflict management

• Guest services

• Microsoft Access

• Cash register

• Interviewing

• Documentation review

• Customer relationship management

• Banking

• Human resources

• Payroll

• Accounts payable

• DocuSign

• Tax experience

• Accounting

• Cooking

Certifications and Licenses

Tax Specialist

December 2019 to Present

Tax preparer Business loans Credit repair

Certified Tax Specalist

Present

Teaching Certification

CNA

Present

Certified care giver Certificate

Enrolled Agent

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