PHILLIPINA YVONNE HAZLITT

Nairobi, Kenya 305******* +254********* ad3guj@r.postjobfree.com

PROFESSIONAL SUMMARY

Passionate healthcare assistant with strong commitment to providing exceptional care and improving patient outcomes. Proficient in performing various medical procedures, including vital signs monitoring, medication administration, wound care, and assisting with daily activities. Empathetic and attentive, ensuring patients' physical and emotional comfort. Skilled in collaborating with healthcare teams to deliver comprehensive care plans. Excellent organizational abilities and attention to detail, managing tasks efficiently while maintaining safe environment. Committed to making positive difference in patients' lives by delivering compassionate care and promoting their overall well-being.

WORK HISTORY

Personal Assistant, 01/2023 - 08/2023

Polyflex Industries Limited - Nairobi

• Prepared meeting rooms and event spaces to achieve successful client engagements. Receptionist, 01/2022 - 12/2022

Faustina Suites - Nairobi

• Answered and helped resolve enquiries from clients, vendors and general public. CIP Agent, 04/2019 - 01/2020

Bosphorus Company and Turkish Airlines

• Created and issued detailed work briefs to relevant departments. Customer Care Officer, 01/2018 - 02/2019

Kasha Technologies - Nairobi

• Collaborated with staff members to enhance customer service experience and exceed client satisfaction rate targets. Call Centre Agent, 04/2016 - 08/2017

StarTimes - Nairobi

• Continually updated customer databases, ensuring compliance with GDPR regulations. Customer Service Officer, 01/2013 - 10/2014

Tradewinds Aviation Services - Nairobi

• Thoroughly monitored compliance with customer service standards to maintain stellar industry reputation. SKILLS

• Feeding assistance expert

• Tube feedings and medications familiarity

• Recording vital signs

• Companionship and emotional support

• Supporting personal needs

• Measuring bodily fluids

• Transporting patients

• Infection Prevention and Control

• Patient education

• Oral medication administration

• IV drug therapy management

• First Aid/CPR

• Dependable and Responsible

• Organization and Time Management

• Flexible and Adaptable

• Interpersonal Communication

• MS Office Proficiency

• PPE Compliance

EDUCATION

Certificate: Health Care Assistant, 07/2023 - 11/2023 Code Blue Medical Training Institute - Nairobi

Diploma in Cabin Crew/Air Hostess, 02/2011 - 09/2012 Kenya Institute of Professional Studies - Nairobi

Kenya Certificate of Secondary Education, 01/2005 - 11/2008 Maris-Stella Girls High School - Nairobi

Kenya Certificate of Primary Education, 01/1997 - 11/2004 Jovial Academy Primary School - Nairobi

CERTIFICATIONS

Save a Life Basic Life Support Provider National Health Care Provider Solutions Sept 2023 Drivers Competency Certificate Heltz Driving Academy March 2022 Certificate in Beauty Professional Vera Beauty College Feb 2010 Certificate in Computer Packages Links Computer College March 2009 LANGUAGES

English

Native

Swahili

Native

REFERENCES

Available upon request

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