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Customer Relationship Management Supervisor & Office Administrator

Location:
Ongwediva, Oshana, Namibia
Salary:
NA
Posted:
February 08, 2024

Contact this candidate

Resume:

PERSEVERANCE

CHOBE

Profile

I am a proficient worker with

proven track record of

clerical, secretarial and

administrative duties in

general. I am well versed in

producing high quality

reports, presentations and

spreadsheets as well as an

excellent proven history in

event coordination, staff

management and office

work flow management.

I proficiently work under

pressure when bottlenecks

arise or when deadlines must

be met and I am well versed

in the creation of internal

communication and

external documents and

can liaise with staff and

clients at all levels.

Holder of a Driver’s License.

Contact

PHONE:

+264-**-***-****/ 81 295 0789

EMAIL:

ad3gtg@r.postjobfree.com

EDUCATION

University of Namibia

2024

Course: Diploma in Accounting

University of Namibia

2021 - 2023

Course – Certificate in Management and Taxation

NAMCOL (NSSCO)

2017

Jan Mohr (NSSCO)

2010-2015

WORK EXPERIENCE

Novel Motor Company

Customer Relationship Management Supervisor &

Administrative Officer

2023 – Current

Responsibilities:

• Recording customer contacts and conversations.

managing leads and team tasks, creating

performance reports.

• Managing leads and team tasks, creating

performance reports.

• Coordinate office activities and operations to secure efficiency and compliance to company policies.

• Manage agendas/travel arrangements and

appointments.

• Manage phone calls and correspondence (e-mails,

letters and packages).

Indongo Ford

Office Administrator & Leads Manager

14/04/2023 – 30/08/2023 (Company Transition)

Responsibilities:

• Recording customer contacts and conversations.

managing leads and team tasks, creating

performance reports.

• Managing leads and team tasks, creating

performance reports.

• Coordinate office activities and operations to secure efficiency and compliance to company policies.

• Manage agendas/travel arrangements and

appointments.

• Manage phone calls and correspondence (e-mails,

letters and packages).

Matukane Medical Centre

Administrative Secretary

01/07/2018–30/12/2023

Responsibilities:

• Providing assistance and information to the

public and patients.

• Reception and general administration duties.

• Performing admission procedures.

• Billing Administration.

• Receiving, recording and banking payments.

• Submit claims to various medical aid/funders.

• Booking off and reconciliation administration.

• Follow up on outstanding accounts.

• Logistics in the office.

• Record keeping.

• Receive and direct incoming calls.

• Allocate patient appointments.

• Verification of patient benefits on the medical

aid.

• Receives payments from patients and issue

them a receipt.

• Handle patient administration prior to

consultation.

SKILLS

• Excellent communication skills and discretion.

• Attention to detail.

• Computer skills.

• Interpersonal skills.

• Organizing skills.

• Self-starter.

• Team motivator and team player.

• Objective driven.

References

1. Ms Denise Naruses

Case Manager, Ongwediva Medipark,

Contact: +264-**-***-****.

2. Mrs Kim Isaacs

Case Manager, Ongwediva Medipark

Contact: +264-**-***-****.

3. Tanja Beukes

Dealer Principal, Indongo Ford,

Contact: +264-**-***-****



Contact this candidate