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Customer Service Sales Associate

Location:
San Juan, Philippines
Posted:
February 08, 2024

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Resume:

Rhean A. Albacite

ad3gsn@r.postjobfree.com

Contact No. +639*********

Objective

To apply all the knowledge and skills that I have learned; to enhance it for my professional growth in order to extend my service for the good of the company as well as to other people.

Computer skills

Microsoft Word, Excel, PowerPoint, Internet

E X P E R I E N C E

Aug.28,2012 to April 30, 2022

D & H Intl (Second Cup)

Hawally, Kuwait

Store Incharge

Sales Associate / Cashier

Greeted customers with smile as well as assisting them and give them the best satisfaction of service.

Answered customers queries, concerns and determined their needs and wants.

Receives and settles customer sales transactions using all accepted modes of payment.

Perform any other related task as needed during the operation hour.

Computes and records total of transactions for the Shift Report..

Prepared the Daily Sales Report.

Barista

Describe menu items to customers or suggest products that might appeal to them.

Prepare or serve hot or cold beverages, such as coffee, based on espresso drinks, blended coffee, chillers and other kinds of bottle beverages.

Check the accurate temperature of chillers and all heating equipment to ensure proper functioning.

Stock customer service stations with paper products or beverage preparation items.

Monitored the stocks with proper supply.

Dec. 01, 2011 up to May 30 2012 FARAH AL RIYADH TRADING CO.

Kuwait City, Kuwait

Sales Assistant / Cashier

Welcoming customers by greeting them, as well as assisting them and give them the satisfaction of service.

Providing information about products to customers to help them select the best product.

Preparing customer orders, accepting cash and process customer payment.

Prepares reports such as; Daily sales reports, Cash reports and some other reports as needed.

Take inventory or examine products to identify items to reordered or replenished.

Monitored Daily stocks through checking in the system and comparing to the remaining actual balance.

Operate Office Equipment.

Preparing all monthly reports during end of the month.

Sept. 05, 08 to Oct 30, 2011 T H E S U L T A N C E N T E R

Beirut St. Hawally, Kuwait

Cashier

Excellent customer service skills and advanced computer skills to handle cash register.

Processing of credit cards, debit cards, gift vouchers and different type of currency.

Process sales transaction accurately and efficiently.

Maintaining awareness of current advertisement and promotions.

Communicating customer requests to manager and performing other task as assigned.

Adhere to all company policies procedures and safety standards.

Sales Assistant

Approaching customers with a smile as well as assisting them and give them the best satisfaction of service.

Serving the customers the right food they decide and suggesting on the menu and new promos.

Ensuring the proper handling of food and reporting loss and damages to the concerned authorities.

Promptly completing all tasks assigned by the supervisors.

May 02, 2004 to May 31, 2007 K. M. T. SHOPPING CENTER

P.O Box 32050 Rolla Sharjah, U.A.E

Cashier

Counting money in cash drawer at the beginning of shift to ensure that the amounts are correct and that there is adequate change.

Providing good customer service to all customers by maintaining a friendly environment.

Familiarized in other foreign currencies such as Us dollar, UAE Dirham, Omani Riyal, Saudi Riyal, and Qatar Riyal.

Using POS system

Processing multiple tender in a single transaction.

Processing credit cards, debit cards, credit customer, and different types of gift vouchers.

Maintaining an awareness of all promotions and advertisements.

Trains new cashiers.

Do the daily computation for daily cash collection slip report at the end of the shift.

Sales Assistant

Welcoming customers by greetings them, offering them assistance by escorting them to racks and counters.

Suggesting, advising customer and providing information on products.

Handling all kinds of items of school and office supplies.

Checking the quantity and quality of items.

Receiving deliveries from the supplier.

Maintaining the proper records for the order and sales information.

Set up promotional displays; make signs or arrange merchandise on counters or tables to promotes sales.

Reporting discrepancies and problem to the supervisor.

Customer Service (Reliever)

Answering queries from the customers.

Receiving incoming calls and transfer to the other department according to the request of the caller.

Receiving Invoices and other documents from supplier.

Issuing receipts of refunds, credit customer, and for change items.

Processing and issuing credit customer with original and duplicate copy.

Issuing gift vouchers.

Handled all return of the customer.

Do the gift wrapping.

June 28, 2002 to August 30, 2003 D A N E C H E I N C.

Town Center, Ayala Alabang

Munt. City Philippines

Saleslady / Cashier

Handled all types of formal mens clothing and accessories.

Assisting customer to find the products they are looking for.

Giving advice and guidance on product selection to customer.

Being responsible for processing cash, cards and check payment.

Keeping the store tidy and clean.

Preparing Daily sales report.

Authorized person of cash depositor for daily sales.

Authorized person to pay monthly rental and other billings.

EDUCATION BACKGROUND

Course: ICSA (Intl Institute of Computer & Science Administration)

Basic Secretarial Kuwait city, Kuwait

Course: IETI College (Intl Electronics & Tech. Institute) Info. Tech. Management Muntinlupa City, Philippines

(Undergrad.)

High School LPNMHS (Las Pinas North Mun. High School)

Las Pinas City, Philippines

P E R S O N A L D A T A

Citizenship: Filipino Gender: Female

Birth Date: March 01, 1980 Status: Single

I do solemnly swear that the above statements regarding my person are true and correct.



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