Janelle C. Delpasen

**** ****** **. ****** ****, CA 95961

408-***-**** ~ janellecabanero3@gmail

SKILLS

Friendly, honest and detail oriented. Able to multi-task under pressure with a positive attitude. Computer savvy and a quick learner. EXPERIENCE

Bon Appetit @ Google - Lead Barista

July 2017 - PRESENT

● Superb customer service & positive feedback from clients

● Maintains orderly workspace & cleanliness.

● Monitors all food inventories and replenished when necessary Primerica Financial Services, Santa Clara- Division Mgr & Office Asst JUNE 2009 - PRESENT (Part-time)

● Conduct training presentations one on one and in groups

● Process and follow-up with clients and agents

● Assist at Job Fairs and interviews

Specialty’s Cafe & Bakery- Lead Barista & Baker

MARCH 2016 - JUNE 2017

● Helped train other key employees successfully.

● Achieved 100% on customer service according to the secret shopper reviews.

● Completed the daily baking requirements and prep in a timely manner. Aramark, Santa Clara- Lead Cashier & Prep Cook

APRIL 2014 - FEBRUARY 2016

● Interaction with customers on a daily basis with a positive attitude

● Well organized & obtained cleanliness of the cafe.

● Ensured completion of daily tasks even in the absence of key team members

Bon Appetit, Santa Clara- Asst Pastry Chef

Internship JUNE 2008 - AUGUST 2008 / APRIL 2010 - JULY 2011

● Prepared various desserts by means of organized and scheduled baking calendar

● Exceptional multitasking of baking duties allowing for completion of large scale projects

● Successfully catered to large scale events administering over 800 guests and to valued guests such as Senator Diane Feinstein EDUCATION

The French Culinary Institute, Campbell- Diploma

Essential Professional Baking and Pastry Skills

Graduated MARCH 2010

Piedmont Hills High School, San Jose- Diploma

Graduated JUNE 2009

AWARDS and ACCOMPLISHMENTS

Winner of High School Baking Scholarship

ServeSafe Certified

California Life Insurance Licensed

Church of Christ Senior Choir Member, Secretary and Youth Group Vice-President

High School Choir and Swim Team

Surfer

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