Shameem Ahmed

ad3gp8@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 9 years of proficient experience specializing in Senior Scrum, Agile, Design, Project Manager, Business Analysis, and Technical Management.

Driven to guide teams through the transformative process of implementing Agile practices.

Proficient in a variety of Agile frameworks including Scrum, Kanban and SAFe.

Help teams achieve agility with a focus on continuous improvement and incremental delivery.

Have led and trained teams in Agile practices while actively partaking in Scrum Community Practice groups.

Instrumental in facilitating Scrum calls.

Possess powerful analytical and problem-solving skills along with a keen attention to detail.

Conducted various meetings like Release Planning, Sprint Planning, Daily stand-ups, Sprint Review and Sprint Retrospective.

Have experience leading Sprint Retrospective and Release Retrospective meetings.

Skilled in working with the offshore-onshore model.

Established resource allocation and vendor management best practices.

Capable of analyzing process flows and increasing efficiency across teams.

Led the application development team in scrum and sprint planning sessions.

Successfully coordinated requirement gathering and managed all project artifacts in JIRA.

Consistently reported to steering committee and Architectural review boards regarding project status.

Liaised with multiple client groups to assure functional release quality.

Proficient in Waterfall, Agile, Scrum, XP, Kanban, JIRA, SharePoint, Windows 98/2000/NT/XP, UNIX, MS Office Suite.

Trained teams in Agile/Scrum/Kanban practices and values.

Mentored and coached Agile teams and business owners.

Served as ScrumMaster for various teams, implementing the Scrum and Kanban frameworks, leading to consistent delivery cadence and increased team motivation.

Assisted in Roadmap Planning, backlog grooming, pre-planning of sprint, story grooming, sprint planning, Kanban board.

Aided the team in generating key SCRUM (Velocity, burn up and Risk Burn down) and KANBAN metrics to boost team's productivity and adaptability.

TECHNICAL SKILLS:

Agile Approaches: Extensive experience utilizing Jira and Version1 for agile project management.

Cloud Services:Expereince in Microsoft Azure, including Azure Data Lake.

Software Suite: Proficient with Jira, MS Office Suite including Visio, Excel, Word, and PowerPoint.

Data Visualization Tools: Highly skilled with Power BI, Tableau, and SQL Server Reporting Services (SSRS).

Database Knowledge: Experienced with MS SQL Server, Azure SQL Database, Oracle, Redshift and PostgreSQL.

Programming Languages: Skilled in SQL, C#, Microsoft Visual Basic, XML, HTML, .NET, and JavaScript.

Database & ETL: Familiarity with Teradata, EDW, SQL Server versions 2000/2005/2008, Data Transformation Services (DTS), Oracle, JAVA, NP6, SMART, Service Now, Mainframe, Java, SQL, Oracle ATG, Android, iOS, RFM, JIRA, Lotus notes, and Quality Center.

Reporting Tech: Proficient with SQL Server Reporting Services, Micro Strategy, and Tableau.

PROFESSIONAL EXPERIENCE

Invited Clubs (ClubCorp), TX Aug 2022 – Present

Senior Scrum Master /Project Manager (consultant)

Led the organization and execution of regular meetings, including backlog prep, planning, reviews, and daily check-ins.

Instrumental in feasibility analysis, requirement assessment, and Power BI dashboard development during the transition from Tableau to Power BI.

Managed daily Scrum meetings and aided in clearing obstacles.

Collaborated with management to understand business needs; gathered user, functional and non-functional requirements and converted these into user stories using Jira.

Regularly communicated with top-tier leadership to shape and execute product roadmap, shifting between tactical and strategic initiatives to meet business and technical objectives.

Collaborated across various functions to consolidate and standardize data for business, data science and other stakeholders.

Produced Business Requirement Documents (BRD), Functional Specification Design Documents (FSD) and Functional Requirement Documents (FRD).

Chaired Scrum meetings with the development team to review functional specifications and system design.

Created Process Flow/Activity Diagrams, test cases, use cases and performed functionality and regression testing.

Facilitated project meetings with core leadership to gather comprehensive business requirements and translate them into automated workflow solutions.

Ensured high-quality, timely and budget-friendly project deliverables.

Championed the use of Agile methodology and scrum practices within the team.

Worked with customers to refine their work methods and tools, maintaining a customer-first approach while contributing to analysis, design, development, testing, documentation, and implementation.

Functioned as the technical go-to for the team in implementing workflow solutions and project monitoring, including ongoing workflow maintenance.

Guided customers in understanding system functionality and process flows and optimizing their use of assigned applications and project-related tasks.

Proficiently used SQL queries to profile data in source and target database to ensure quality.

Managed inter-team dependencies and worked with Product Owners to support short and long-term release planning, ensuring a well-prepared and ready-to-execute work backlog.

Coordinated directly with functional SMEs and management team to arrange and execute SME training.

Established report mechanisms tailored to different leadership levels, providing key insights into team experiences and performance.

Met Life Insurance, IL Jan 2022 – July 2022

Scrum Master

Conduct key scrum ceremonies: Daily standup, Backlog Refinement, Sprint Planning, Sprint Review/Retrospective.

Stay alert and ready to resolve any roadblocks hindering task completion.

Maintain team's focus on sprint goals through clear, frequent communication and progress updates.

Lead Retrospectives to foster continuous improvement, crucial part of Inspect and Adapt, at each Sprint cycle's conclusion.

Engage in Release Planning Meeting, offering assistance where required.

Organize Road-Map workshop with IT Product Managers, Architects and Team leads, driving item queuing to product backlog and quarterly milestone setting.

Monitor team health status on the basis of collaboration/communication and deliverables.

Educate team members on Agile best practices.

Liaise with Product Owner during Backlog Refinement session for prioritization.

Coach team members in Scrum, enabling them to become self-organized and empowered.

Report daily updates from standup and Scrum board to leadership, keeping them informed about Risks, Challenges, Progress, Delays for strategic decision making.

Support Managers with resource allocation planning for optimal utilization.

Develop project timeline and financial reports.

Run Scrum of Scrum meetings for projects involving cross-functional teams.

Propose customized Dashboard view for leadership as part of information radiators.

Uber Eats - Chicago, IL Jun 2019 to Dec 2021

Senior Scrum Master

Played a key role in Enterprise Agile transformation, successfully coordinating Agile adoption across teams.

Provided guidance and coaching to two teams, enabling them to adopt Agile methodologies effectively.

Organized daily stand-ups, sprint reviews, retrospectives, and sprint planning, ensuring smooth communication and execution.

Acted as a driving force in Scrum of Scrum meetings and Release planning sessions.

Shared knowledge on scrum methodology and agile framework with team members and key stakeholders to improve team dynamics and performance.

Shielded the development team from potential distractions or conflicts, maintaining their focus on product backlog and project timeline.

Kept a close track of product backlog, burn-down metrics, velocity, and task break-down.

Hands-on management of multiple migration tasks including data transformation, code-migration, and new Micro Strategy report facilitation and testing.

Efficaciously managed the QA support to ensure sprint timeline is met without fail.

Monitored sprint progress diligently, managed team capacity and reported velocity.

Employed effective communication methods such as emails, conferences, and scheduled meetings with stakeholders, developers, and cross-functional teams.

Facilitated Release planning, estimation (story points), Sprint planning, Lead Daily Scrum Meetings, Sprint review, and Retrospective meeting.

Proactively addressed project impediments by handling risks and devising mitigation plans.

Formed competent development teams, empowering them to resolve minor issues independently.

Identified dependencies, Risks, and devised mitigations to ensure seamless releases.

Kept a close eye on Sprint Goal by tracking metrics such as Velocity and Burn down charts.

Performed Data Mapping for various reports and created SQL queries for data validation and analysis.

Zelis Healthcare - Bricktown, NJ Jan 2018 – May 2019

Scrum Master

Steered daily team gatherings, backlog fine-tuning, and Scrum rituals.

Remained alert and equipped to eliminate any obstacles affecting task completion.

Fostered a goal-centric and transparent communication environment within the team.

Supervised retrospectives to facilitate continuous team development.

Guided the team towards self-management and adoption of Agile practices.

Supported the Product Owner in deciding priorities during backlog refinement sessions.

Handled updates from daily team meetings and Scrum board, conveying critical information to higher-ups.

Directed resource distribution, planning, and tracking.

Generated succinct weekly progress reports, highlighting potential risks and mitigation strategies.

Proactively filed change requests necessary for releases and change management.

Devised project schedules and fiscal reports.

Routinely showcased project progress and accomplishments in team meetings on a weekly and monthly basis.

Anthem – Austin, TX Jun 2016 – Dec 2017

Senior Business Analyst/Scrum Master

Collaborate with cross-functional teams including sales, finance, security, and compliance for comprehensive analysis and document creation, ensuring efficient communication with production, managerial, and executive teams.

Designed and implemented productivity-enhancing procedures, driving performance quality and client satisfaction.

Leverage expertise in business requirements analysis through JAD sessions, facilitating process improvements within the system.

Supported project manager in crafting business cases, identifying streamlining opportunities to enhance process efficiency and implementing change management controls for seamless integration of future processes.

Defined system scope and objectives aligned with business needs, leveraging an extensive understanding of business systems and industry standards.

Maintained comprehensive documentation of risks, issues, assumptions, and decisions related to process integration, proactively escalating critical matters.

Conducted team Agile maturity assessments to optimize internal agile adoption in line with the enterprise agile transformation roadmap.

Facilitated Daily Standup, Sprint Retrospective, and Sprint Review Meetings, meticulously documenting meeting outcomes.

Played an active role in Hybrid methodology of software development life cycle (SDLC), collaborating with the team for the design, development, testing, and refinement of deliverables.

Prepared and presented project initiative-supportive materials, actively soliciting field feedback on feasibility and buy-in using MS Office suite.

Medline, IL Mar 2015 – May 2016

Business Analyst / SCRUM Master

Responsibilities:

Spearheaded scrum ceremonies such as grooming, sprint planning, retrospectives, and daily stand-ups.

Championed Agile practices within the team, employing a servant leadership approach.

Innovated retrospective strategies, increasing participation and fostering team advancement.

Upheld meticulous project records, ensuring seamless project approvals.

Preserved and established high data quality, delivering monthly metrics for leadership evaluation.

Educated new product owners on key concepts, such as velocity, grooming, and adequate acceptance criteria for delivery teams.

Shielded team from over-commitment, managing and prioritizing backlog effectively.

Eliminated obstacles and safeguarded team members from interruptions, optimizing productivity.

Advocated and executed process enhancements.

Boosted team velocity through the integration of capacity planning into sprint planning sessions.

Ticketmaster (Contract) Mar 2013 – Feb 2015

Business Analyst

Performed comprehensive analysis of existing business processes, forecasting future developments, and executed detailed Gap Analysis.

Collaborated with stakeholders in enhancing and expanding the payroll implementation service model.

Conceptualized and implemented processes aimed at boosting productivity, raising performance standards, and increasing customer satisfaction.

Proficient in gathering and dissecting business requirements through JAD sessions, promoting the creation and enhancement of system processes.

Supported the project manager in preparing crucial business cases, identified opportunities for process streamlining, and facilitated successful integration of future processes through change management control.

Defined system objectives and scope based on business requirements, thorough understanding of business systems, and industry standards.

Managed documentation of risks, assumptions, issues, and decisions related to process integration, escalating significant project issues.

Specialized in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) using UML, Use Case Scenarios, and activity diagrams through MS Visio and Rational Requisite Pro.

Coordinated Daily Standup, Sprint Retrospective, Sprint Review Meetings, and ensured proper documentation of meeting outcomes.

Actively participated in the hybrid methodology of Software Development Life Cycle (SDLC), working closely with team members to design, develop, test and refine project deliverables.

Developed presentation materials to support project initiatives, soliciting field feedback on importance, feasibility, and buy-in using MS Office Suite.

Organized workshops geared towards defining process requirements, liaising with users, monitoring success metrics, and providing process performance feedback.

EDUCATION & CERTIFICATIONS

Masters of Business Physiology

Professional Scrum Mater Certification from Scrum.Org (PSM I)

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