Brandy Moore

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Phone Number 682-***-****

Email ad3gp6@r.postjobfree.com

Seeking to gain full-time employment where my customer service experience will prove to be a great asset to the company. Longevity and room to grow within the company is essential for my acceptance of any position. I will consider any place where I can utilize my desire to help and my result centered achievement style, to have uncapped earning potential. Highly motivated professional with expertise in evaluating customer needs and developing customized plans based on those needs. Proficient in utilizing innovative technologies to effectively manage customer relations.

SKILLS

Travel Agency Accounting

Company Branding

Client Needs Analysis

Property Examination

Microsoft Word

Microsoft Excel

Sales Expertise

Account Management

EXPERIENCE

Travel Consultant

International Cruise inc., US

Nov 2022 - Present

Monitored changes in Cruise schedules or pricing due to weather conditions or other factors.

Demonstrated proficiency in Microsoft Office applications.

Communicated effectively with suppliers regarding availability of services.

Collaborated with other departments within the organization to coordinate activities related to travel planning.

Developed and maintained strong relationships with customers to ensure repeat business.

Handled complaints promptly while maintaining high levels of customer satisfaction.

Insurance Agent

Fred Loya Auto Insurance, US

Mar 2017 - May 2022

Building relationships, to insure customer retention

High-volume outbound calls to warm leads daily

Generating own leads on a consistent basis

Reads script meeting company standards

Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.

Utilized organizational skills to maintain accurate records of all policy changes and client information.

Business to Business Sales Representative

Merchant Solutions, US

Jun 2009 - Mar 2016

Places high-volume of outbound phone calls to set appointments and initiate the sales process on behalf of customers

Work to achieve daily, weekly, and monthly goals through execution of company guidelines.

Recruited, trained, coached, and mentored junior sales representatives.

Implemented creative strategies for expanding the customer base.

Leasing Agent

Waverly Park Apartments, US

Nov 2007 - Jun 2009

Examines the property, recommending improvements that will enhance property

Develops community activities, greeting drop-ins, placing advertisements, and responding to inquiries

Closes sales by understanding buyers' requirements; matching requirements to client needs.

Resolved tenant complaints promptly and professionally.

EDUCATION

Certification in Texas all lines

the adjuster school, Online

Oct 2023

Reeths-Puffer High School, Muskegon

Apr 2004

CERTIFICATIONS

Limited Lines License Dallas, Tx

All Lines Adjuster Dallas, TX

REFERENCES

References available upon request

Contact this candidate