MAKEBA

WILLIAMS

Kansas City, KS *****

913-***-****

ad3go0@r.postjobfree.com

PROFESSIONAL SUMMARY

Friendly, patient, and caring Customer service professional with several years of working with a variety of consumers. Energetic and driven to reach company goals. Personable, professional, and capable of building immediate, positive customer rapport and long-term loyalty.

EXPERIENCE

Customer Service Representative Convey Health Solutions

11/2021 – 5/2023

Managed incoming calls and customer inquiries

Ensured Customers are happy with services and products

Troubleshooted issues with products or services

CNA Saint Luke’s of Bishop Spencer Place

10/2009 – 8/20221

Monitored Vitals and patient behavior

Maintained patients’ hygiene and changed bedding

Turned, repositioned, and moved patients to designated locations

Served meals and helped patients eat their food

EDUCATION

Diploma J.C Harmon

1988

SKILLS

Type 50 WPM

Analytical

Problem solving

Organized

Multitasking

Attentive and patient

Time Management

Verbal and written Comminution