Customer Service Representative
Resume:
MAKEBA
WILLIAMS
Kansas City, KS *****
*********@*****.***
PROFESSIONAL SUMMARY
Friendly, patient, and caring Customer service professional with several years of working with a variety of consumers. Energetic and driven to reach company goals. Personable, professional, and capable of building immediate, positive customer rapport and long-term loyalty.
EXPERIENCE
Customer Service Representative Convey Health Solutions
11/2021 – 5/2023
Managed incoming calls and customer inquiries
Ensured Customers are happy with services and products
Troubleshooted issues with products or services
CNA Saint Luke’s of Bishop Spencer Place
10/2009 – 8/20221
Monitored Vitals and patient behavior
Maintained patients’ hygiene and changed bedding
Turned, repositioned, and moved patients to designated locations
Served meals and helped patients eat their food
EDUCATION
Diploma J.C Harmon
1988
SKILLS
Type 50 WPM
Analytical
Problem solving
Organized
Multitasking
Attentive and patient
Time Management
Verbal and written Comminution
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