***** ****** **. *** ***

Rancho Cucamonga, CA. **730

540-***-****

www.linkedin.com/in/Chelesa Everett

ad3gnr@r.postjobfree.com

CHELESA EVERETT

PROFILE

Offering extensive experience in applying business procedures and supervisory skills to achieve desired goals.

EXPERIENCE

AREA MANAGER AMAZON MARCH 2021 – CURRENT

Managed Shift, stepping in as Proxy when Operation Leaders are out of business, leading to successful production / costs.

Onboarding Leaders for any new Leaders for the Site as their partner.

Partnered with Learning team to create power points, PMV’s for Sites standard work, policy or training updates.

Lead Site wide call for daily/ weekly performance and provided Business insights.

Partnering with Safety team and launching different projects to improve Associates experience.

Partnered launching in home Site, Parcel Indicator Machine.

Owner of Site’s Asset Equipment Cage. Ordering supplies and networking with other Sites to receive proper equipment for business needs.

Each shift placed on was able to decrease Associate injury by 10%.

Decreased Sites dwelling inventory by 1 million units, by partnering with Sr. Operations team and Vendor on a weekly call to better manage Site costs and downstream customer experiences.

Launched a new Affinity Chapter for Mental Health for the Site and lead onsite / offsite Events.

Managed shift with Pre-Shift planning and calls and quarterly updates with Site Leader team.

Launched KRB7 Site, onboarding 500 Associates and 30 Leaders. Managing away team members with any travel, housing, expenses, scheduling, and training needed.

Started on BHN Operations Team with a performance of 91% to OP and 94% to LP average and brought its average of 106% to OP and 112% to LP in cost-performance.

STORE MANAGER / DISTRICT CAPTAIN LA NEW YORK & CO FEBRUARY 2017 – MARCH 2021

Store Leader of 2 Million Store

Credit District Captain for LA

Open and relocate stores

Traveled to Stores within / out of state to lead their teams with preparation of CEO Store visits with merchandising sales floor, backroom organization and overall best practices for selling behaviors on the floor.

Conduct weekly Store visits with underperforming results to evaluate core behaviors to drive a more successful business.

Side assignments within my role as Store Manager were photo shoots to advertise private label Eva Mendez’s collection exclusively on the company’s campaign marketing.

Also featured in modeling Eva Mendez’s new private label brand on Accesso T.V.

Lead weekly District & Monthly Regional Calls on best practices for building loyal Clients on Comenity Credit / ADS/ Conversion.

Kept close contact with underperforming Stores and gave recognition to those driving outstanding improvement.

Partnered with other Store Management to recruit for leadership talent for their stores.

Took from a high shrink store of 17% to 11% in six months and after a full year was compliant with company standard down to 4.5%.

In this role I have been successful with training and developing 5 individuals from a Sales Lead role to promoted to Assistant Store Manager. 3 Assistant Store Managers to Store Managers. 7 Associates to Sales Lead.

Completed weekly schedules.

Completed Monthly Store Supply.

Mapped and lead a team to execute new merchandise out of the floor.

Store Manager - Co New York & Co April 2015 – February 2017

New York & Company, Columbus, OH— Co Manager

October 2014- February 2017

Lane Bryant, Columbus, OH - Assistant Store Manager

October 2012- May 2014

EDUCATION

OHIO STATE UNIVERSITY, COLUMBUS, OHIO

BACHELOR

2014

SKILLS & INTERESTS

Additional Psychology and Leadership classes • Jigsaw Puzzles • Research • Reading • Psychology conservation • Art • Gym • Travel. Minor Bilingual in Spanish and French• Six Stigma Yellow Belt

AWARDS

Exceptional Customer Service

Positive increases in metrics (Sales, Credit, ADS, Costs, conversion)

Muliti-Store shrink impact

Best practices for Associate Connections- Top 25

Driving companies Leadership principles (Ownership & highest of standards)

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