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Supply Chain Customer Service

Location:
Saint Charles, MO, 63301
Posted:
February 07, 2024

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Resume:

Robin Miller

***. ***. **** ● Saint Louis, MO ● ad3gnf@r.postjobfree.com ● LinkedIn

Accomplished supply chain professional with extensive experience in supply management, material planning, production scheduling, procurement, logistics, quality, and contract management. EXPERIENCE

Supply Planner Jan. 2017 - Present Henkel

Manage short-term capacity requirements for all liquid lines. Utilize process value analysis to limit production capacity variation to under 5%/month. Track and report monthly Material Analysis Reports improving results. Oversee on-hand inventory and adjust in response to production schedule changes, material shortages, and delivery interruptions. Devise and deploy innovative tactical supply chain solutions to mitigate supply or capacity constraints. Assume receiving and shipping associate responsibilities when required. Manage production schedules and contingency plans to support customer service and inventory goals. Contribute to teams with various supply chain functions.

Key Accomplishments:

Reduced chemical yard inventory by 98% over a 24-month period. Reduced container demurrage charges by 74% from $95,000 to $7000 over a 12-month period. Material Planner Resource - Shipping & Receiving Mar. 2015 - Jan. 2017 Henkel Oversaw raw material inventory, including planning, annual physical inventory, cycle counts, non-conforming material reporting, and excess and obsolescence. Led fulfillment planning to ensure adequate finished goods availability at regional distribution centers. Unified and mentored trailers inventory using the PINC Solution, Yard Management System. Led cross-functional problem-solving teams focused on continuous improvement. Trained, mentored, and coached less experienced associates. Supported operations as subject matter expert on supply-related data acquisition and data analytics. Presented actionable research and contributed firsthand experience to executive leadership, business stakeholders, project teams, and external groups. Compiled, analyzed, and reported data and trends related to operational effectiveness and service level compliance. Demonstrated ability to respond to tight deadlines and shifting priorities with a sense of urgency.

Chemist Sept. 1989 - Mar. 2015 Henkel

Managed forecasting, planning, inventory, and product allocation for the Lab supplies. Forecasted client behaviors and optimized inventory levels throughout the network. Utilized Microsoft Access, Northwest Analytical, and SAP software for data input and analysis. Engineered wet bench chemistry analysis on Purex liquid detergent, Renuzit air freshener samples, and raw materials. Created and maintained plant document library for Standard Operating Procedures, Certificates of Analysis, and Material Safety Data Sheets. Conducted and analyzed wet chemistry tests which included specific gravity, manual titrations, pH, color, odor, and appearance. Managed laboratory supply inventory and procurement. Developed annual budget for the plant testing laboratory. Contributed expertise in handling and shipping of Hazmat materials. Inspired good manufacturing and laboratory practices while leading new product launch efforts. Established quality control process for finished product samples utilizing high-performance liquid chromatography, Spectrometer, Halogen, Viscometer, and Infrared testing methodologies. Relied on proficiency in aseptic techniques for raw material sample gathering and the performance of microbiological plating and reading of bacterial, yeast, and mold counts, finished liquid products, and sanitization swabs.

EDUCATION

Lindenwood University Master of Business Administration (MBA) May 1998 Saint Charles, M.O. University of Missouri Bachelor of Science, Chemistry Jan 1985 Saint Louis, M.O. American Heart Association Certified CPR and First Aid Instructor COMMUNITY ENGAGEMENT & LEADERSHIP

Board of Directors

Almost Home

Key contributor to fundraising efforts and special events for licensed and accredited nonprofit organizations supporting young mothers. Provided guidance, accountability, and oversight in pivotal areas. Community Day Board

Greater Church

Provide leadership and inform the decision-making of the Scholarship Foundation. Serve as the face of the organization in the community as an official Greeter. Volunteer

Wesley House Association

Share expertise with social service agencies serving the complex needs of youth, adults, and seniors in historically disenfranchised communities.

Special Events Leadership

Independence Center

Direct and guide key events for forward-thinking nonprofit organizations serving people with chronic mental illness. SKILLS

Data Analytics Research Operations Contract Management Microsoft Project SAP eProcurement IEP Compliance Vendor Management Forecasting Compliance Estimating Project Controls Risk Management



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