Jina Shim, M.A.

ad3glr@r.postjobfree.com Orange County, CA 714-***-****

Education

American University, School of International Service Washington, D.C. May 2021 Master of Arts: International Affairs - Ethics, Peace, and Human Rights; Concentration in International Development California State University, Long Beach Long Beach, CA December 2018 Bachelor of Arts: International Studies; Spanish Language and Literature, CUM LAUDE Professional Experience

ENGLISH DEPARTMENT HEAD TOP ACADEMY AUG 2023 – DECEMBER 2023

· Department lead for English, specializing in writing mechanics and standardized test taking such as SAT and PSAT for grades 6 through 12

· Created curriculum and milestones for students, reducing test taking durations by 15% and increasing scores by 40%

· Provided educational paths and counseling for students, increasing grades by 20% to an average course grade of 90% - 98%

· Conferred weekly with parents and teachers to reach academic goals, discussing education plans, homework assignments, and test schedules ACCOUNTS PAYABLE AND RECEIVABLE CONTRACTOR PINEHILL PLUS INC. FEBRUARY 2023 - JUNE 2023

· Developed and implemented strategies to optimize Accounts Receivable and Payable processes while increasing employee engagement

· Conducted research and analysis to identify and understand organizational needs

· Processed payments and maintained records of accounts receivable, ensuring that accounts were balanced while preparing customer invoices SENIOR PROGRAM ASSOCIATE, MEMBERSHIP GLOBAL TIES U.S FEB 2022 - DEC 2022

· Prepared project proposals and annual grants to the Department of State and other funders, additionally monitoring regulations and requirements to ensure that content is compliant and risk averse while also analyzing consumer complaints to reach appropriate resolutions with 100% of goals met per period.

· Communicated on a bi-quarterly basis with internal members, ensuring leadership’s awareness of developments in external affairs

· Assisted with the development of compliance-related programs and processes, including maintaining policies, procedures, files and records

· Compiled data and other information request for audits; prepared documents and reports as requested to analyze for compliance

· Created and implement new methodology through project management, including timeline monitoring and joint execution plans

· Regularly prepared and managed survey and reports, including research and analysis, regarding organizational efficiency and program logging COMMUNICATIONS AND PROGRAMS COORDINATOR SISTER CITIES INTERNATIONAL FEB 2020 – FEB 2022

· Managed digital and online programming to develop weekly content for website and social media alongside board and committee members

· Produced annual and quarterly State Department Grant reports, impact reports, and press releases while managing timeline and deadlines

· Prepared and led quality management initiatives, leading programs in all department projects and action plans increasing productivity by 50%

· Managed programs as team leader in subcommittees, supervised interns and intern projects, and successfully executed bi-annual programs with over 27,000 participants and viewers

· Developed content for communications collateral [newsletters, blog, social media, website, and other digital outreach

· Crafted regular written, visual and video content for marketing and communications campaigns by producing virtual programs, writing scripts, creating contents for mailing blasts and social media, edited website and outgoing communications DEAN’S EXCELLENCE AWARD RESEARCH ASSISTANTSHIP AMERICAN UNIVERSITY AUG 2019 – MAY 2021

· Integrated quantitative & qualitative research through articles & data analysis weekly into peer reviewed published works

· Assisted with interpersonal communication regarding publications and research, gaining contacts and experience of internal systems outside of educational institutions

· Published two written publications alongside the primary researcher DISTRICT RESEARCH INTERN U.S. HOUSE OF REPRESENTATIVES MAY 2019 - DEC 2019

· Maintained a relationship between the district office and constituents for communication of questions, comments, and concerns

· Built & designed effective work streams with staff members to coordinate representative’s work in human rights crises and environmental topics

· Researched and presented information weekly for policy making and general thoughts of the district to develop legislation Skills & Abilities

· Working Language Proficiency: English, Korean and Spanish. Media: 101 WPM, Canva graphic design, Proficiency in Microsoft Office 365, Google Suite, WordPress, Social Media literacy

· Strong interpersonal and communications skills with the ability to work with staff, external partners, and stakeholders both verbally and in writing

· Positive attitude, reliable, adaptable to change, and performs well to deliver quality results under pressure and open to constructive feedback Publications

· “Change and Continuity in Cuba’s Foreign Policy,” in The Routledge Handbook of Diplomacy and Statecraft, ed., B.J.C. McKercher

· Cuba at the Crossroads, ed., Philip Brenner; John M. Kirk and William M. Leogrande, for editing and indexing