General Manager Assistant
Resume:
Ryan Ross
Detroit, MI *****
ad3gl8@r.postjobfree.com
Dear Hiring Manager,
I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your managerial team. I would appreciate a job interview at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely,
Ryan Ross
Mar 2019- September 2023
Jan 2018- Mar 2019
March 2014-Jan 2018
September 2012 - March 2014
May 2010 - September 2012
Ryan Ross
18627 Hoover Detroit, MI 48205
313-***-**** • ad3gl8@r.postjobfree.com
Objective
Experienced outgoing and confident professional seeking to fill a full time managerial position within the hospitality field obtaining a general manager role. Key Qualifications
● Over a decade of manager experience in everything from QSR, fine dinning to night life.
● I believe in a team first mentality that lets everyone feel seen and heard which leads to a positive and productive operation.
Work Experience
General Manager, NOHO/Shinola Hotel
● Moved to a General Manager role two years after onboarding with the company.
● Filled in the role of a beverage manager of a $23 million property while simultaneously being a general manager of 2 different outlets.
● Monthly inventory for both FOH and BOH that showed a consistent flow of products.
● Constant development of team members and managers which resulted in multiple promotions from within.
● Creating short term and long term business plans to help boost revenue year over year.
● Booked live entertainment and partnered with surrounding businesses that kept guests engaged. Culinary Manager, Bonefish Grill
● Made sure the kitchen was clean and organized which lead to a smooth flow of production.
● Kept track and minimized waste to ensure food cost did not exceed the recommended threshold.
● Ensured all employees followed the recipes to obtain repeat and consistent business.
● Coached and mentored associates to further their development in the hospitality field. General Manager, Buffalo Wild Wings
● Control food cost through adjusting pars, inventory and making sure utensils were used correctly which allowed the business to be more profitable.
● Manage day to day operations that include but are not limited to mentoring, chargebacks, invoices
● and ordering.
● Monitoring portion control in both FOH and BOH
● Plan banquets and fundraisers at least once a month to increase sales.
● Onboarding all new associates which made the hiring process flow seamlessly. Assistant Manager, Panera Bread
● First introduction into building schedules that led to aa productive shift with minimal wasted hours.
● Updated and manage a pull par system to ensure we had adequate items available but waste was minimal
● Managed a crew of 15-20 employees ensuring SOP’s were followed. Assistant Manager, Five Guys
● Started as a line cook and moved to a managerial role within the first 6 months of employment.
● Ran shifts that led to a consistent 85% of above secret shop rating.
● Held the best secret shop record at 97% for two quarters in a row.
● Ensures staffed followed recipes to provide consistency to all guests no matter of the time of day. Education
Central State University
● Concentration in business finance
Certifications
Serv Safe food
Serv Safe Alchol
Tips
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