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BRENT DIXON

Lorton, VA · 571-***-****

ad3gl6@r.postjobfree.com · https://www.linkedin.com/in/brent-dixon-0561b921/

Manager has twenty plus years of experience in business, marketing, operations, health care administration, and information management included in United States Air Force military experience. Excellent knowledge of health care administration, business administration, operations management, project management, and information management.

Strong ability to operate health care administration, business administration, assess data, and advise key stakeholders.

Seeking health care administration, business administration, operations, or project management career.

EXPERIENCE

2023 - CURRENT

LENDING SPECIALIST, CONNECTED CAPITAL

Assess consumer lending demand.

Assist clients with navigating the loan application process.

End-to-end client close with lead referral feedback

2022

CERTIFIED DEBT SPECIALIST, BEYOND FINANCE

Assess clients unsecured debt via Jump cloud, Salesforce, Five9, Slack, and additional software.

Advise client the best financial avenue to resolve debt.

ENROLL CLIENT IN FINANCIALLY ADVISED DEBT RESOLUTION PROGRAM AND TRANSFER TO ONBOARDING

2021 – CURRENT

TRAVEL SPECIALIST, HOTELPLANNER.COM

Assess clients’ most affordable travel options.

Advise clients of the travel criteria, amenities, and proposed criteria.

Reserve the travel reservation and process payment.

2021

BENEFITS ENROLLMENT SPECIALIST, BLUECROSS BLUESHIELD - CAREFIRST

Educate patients about their current benefits status.

Assure patients can access and navigate their benefits accounts.

Enroll eligible patients into healthcare benefits.

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2020

VACCINE ENROLLMENT SPECIALIST, MIDTOWN GROUP

Educate patients about the importance of vaccine immunization.

Assure patients can access and navigate their benefits accounts.

Enroll eligible patients into healthcare benefits.

2009 – 2021 (PANDEMIC CLOSURE)

PRODUCT MANAGER, SUNLINE MESH

Researched potential client current wholesale market rates, 45-50 clients per day, closed 1 a day.

Trained and oversaw call agents to handle 75-100 leads per day.

Educated clients about wholesale savings, package deal offers, discounts, and loyalty program.

Utilized CRM Salesforce, MS Office Suite, Access to conduct and document client interaction.

2002 – 2009

PROJECT AND OPERATIONS MANAGEMENT, FAMILY DAYCARE FACILITY {F.D.F.}

Assessed F.D.F. architectural structure, analyzed renovations options, advised proposal writer.

Acquired renovation essentials, scheduled, and managed project.

Provided human resources management for new and existing staff.

1999 – 2002

INFORMATION MANAGEMENT, UNITED STATES AIR FORCE

Administered daily office duties via MS Office Word, Excel, PowerPoint

Managed LAN/MAN/WAN network connectivity with help desks and hub units, troubleshot pcs.

Completed computer hardware and software repairs, upgrades, and installations.

1996 – 1999

PHARMACY TECHNICIAN, SENTARA NORFOLK GENERAL HOSPITAL {S.N.G.H.}

Assisted in the creation, delivery, and dissemination of prescriptions to internal S.N.G.H patients.

Documented incoming and outgoing prescriptions in intranet network.

Communicated with nurse station on nine floors for prescription dissemination.

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EDUCATION

DECEMBER 2022 – MAY 2025 {CURRENT REMOTE DOCTORAL STUDENT}

DOCTORATE - HEALTH SERVICES ADMINISTRATION, national university

AUGUST 2022

I.A.P.D.A., CERTIFIED DEBT SPECIALIST, BEYOND FINANCE UNIVERSITY

SEPTEMBER 2022

HEALTH SERVICES ADMINISTRATION, strayer university

MAY 2019

MASTER OF BUSINESS ADMINISTRATION, keller graduate school of management of devry university

MAY 2016

MASTER OF PROJECT MANAGEMENT, keller graduate school of management of devry university

MAY 2012

BACHELOR OF APPLIED SCIENCE IN MUSIC BUSINESS, FULL SAIL UNIVERSITY

FEBRUARY 2000

ASSOCIATE OF APPLIED SCIENCE IN INFORMATION MANAGEMENT, AIR EDUCATION TRAINING CENTER – UNITED STATES AIR FORCE

MAY 1995

COLLEGE PREPARATION DIPLOMA, FORK UNION MILITARY ACADEMY {F.U.M.A.}

SKILLS

Project Manager

Product Manager

Enrollment Specialist

Travel Specialist

Information Manager

Health Care Administration

Business Administration

I.A.P.D.A. Certified Debt Specialist

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