Melissa Mellon

Receptionist/Office

Fort Worth, TX 76114

ad3gk7@r.postjobfree.com

936-***-****

I am a very friendly and outgoing person with a lot of customer service skills. Have computer knowledge and cash handling experience. Also have PBX system knowledge. Authorized to work in the US for any employer

Work Experience

Sales Associate

Ollie's Bargain Outlet - Fort Worth, TX

July 2021 to Present

Cashier, customer service

Appointment Setter

Fort Worth Dating Company - Fort Worth, TX

February 2021 to June 2021

Appointment setting

Third Key Manager

Goodwill Industries - Lufkin, TX

February 2020 to April 2020

I was a third key manager until covid-19.

Retail Sales Associate/Customer Service

Cracker Barrel - Lufkin, TX

July 2019 to September 2019

Retail sales floor and cashier

MOD/Lead

Dollar General - Lufkin, TX

June 2015 to December 2018

Customer service, cash handling. Counted all monies and prepared store for next days business MOD Lead Sales Associate

Dollar General - Lufkin, TX

March 2015 to July 2018

Lead sales associate. Cash handling. Answering phones. Providing customers with exceptional service Sales Associate

Etech Global - Lufkin, TX

April 2019

Internet sales

Education

High school or equivalent

Lufkin High School - Lufkin, TX

Skills

• Customer Care

• Customer Service

• Customer Support

• Call Center

• Receptionist

• Administrative Assistant

• Scheduling

• Clerical

• Microsoft Office

• Microsoft Word

• Organizational Skills

• Outlook

• Time Management

• Quickbooks

• Powerpoint

• Filing

• Data Entry

• Billing

• Excel

• Cash Handling

• Retail Sales

• POS

• Payroll

• Office Management

• English

Certifications and Licenses

driver's license

Assessments

Retail Customer Service — Familiar

June 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Familiar

Sales Skills: Influence & Negotiation — Familiar

June 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar

Retail Cashier — Completed

January 2020

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Completed

Electronic Medical Records: Best Practices — Completed January 2020

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient

Receptionist — Familiar

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Customer Focus & Orientation — Proficient

January 2020

Responding to customer situations with sensitivity Full results: Proficient

Problem Solving — Completed

April 2019

Analyzing relevant information when solving problems. Full results: Completed

Supervisory Skills: Directing Others — Completed

April 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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