Customer Service Sales Associate
Resume:
Melissa Mellon
Receptionist/Office
Fort Worth, TX 76114
*****************@*****.***
I am a very friendly and outgoing person with a lot of customer service skills. Have computer knowledge and cash handling experience. Also have PBX system knowledge. Authorized to work in the US for any employer
Work Experience
Sales Associate
Ollie's Bargain Outlet - Fort Worth, TX
July 2021 to Present
Cashier, customer service
Appointment Setter
Fort Worth Dating Company - Fort Worth, TX
February 2021 to June 2021
Appointment setting
Third Key Manager
Goodwill Industries - Lufkin, TX
February 2020 to April 2020
I was a third key manager until covid-19.
Retail Sales Associate/Customer Service
Cracker Barrel - Lufkin, TX
July 2019 to September 2019
Retail sales floor and cashier
MOD/Lead
Dollar General - Lufkin, TX
June 2015 to December 2018
Customer service, cash handling. Counted all monies and prepared store for next days business MOD Lead Sales Associate
Dollar General - Lufkin, TX
March 2015 to July 2018
Lead sales associate. Cash handling. Answering phones. Providing customers with exceptional service Sales Associate
Etech Global - Lufkin, TX
April 2019
Internet sales
Education
High school or equivalent
Lufkin High School - Lufkin, TX
Skills
• Customer Care
• Customer Service
• Customer Support
• Call Center
• Receptionist
• Administrative Assistant
• Scheduling
• Clerical
• Microsoft Office
• Microsoft Word
• Organizational Skills
• Outlook
• Time Management
• Quickbooks
• Powerpoint
• Filing
• Data Entry
• Billing
• Excel
• Cash Handling
• Retail Sales
• POS
• Payroll
• Office Management
• English
Certifications and Licenses
driver's license
Assessments
Retail Customer Service — Familiar
June 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Familiar
Sales Skills: Influence & Negotiation — Familiar
June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Retail Cashier — Completed
January 2020
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Completed
Electronic Medical Records: Best Practices — Completed January 2020
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed
Customer Focus & Orientation — Highly Proficient
February 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Receptionist — Familiar
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Customer Focus & Orientation — Proficient
January 2020
Responding to customer situations with sensitivity Full results: Proficient
Problem Solving — Completed
April 2019
Analyzing relevant information when solving problems. Full results: Completed
Supervisory Skills: Directing Others — Completed
April 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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