Hazel Lajewelle Gray

**** ********** **, *****, *****, 75119, US

903-***-****

ad3gj9@r.postjobfree.com

Highly effective at juggling multiple responsibilities while maintaining a pleasant demeanor. Enthusiastic agent eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of what is required and needed from me as a team player. I am motivated to learn, grow and excel in the insurance field. Costs were consistently reduced while profits were increased. Exceptional juggler of multiple competing responsibilities at the same time. Claims reporting systems

First Aid/CPR

Problem resolution

Quote information

Customer service

Quotes and sales

Relationship development

Policy renewals

Client needs analysis

Health insurance

Life insurance

Organization

Supervision

Problem resolution

Insurance - Some college (No degree)

Texas Department of Licensing and Regulation (TDLR) - Austin, TX Emergency Medical Technology - Some college (No degree) Kilgore College - Longview Hendrix Building (LVNDX) - Longview, TX Licensed Life Insurance Agent - October, 2021 to December, 2021 SelectQuote - Kansas City, KS

Worked to accommodate new and different insurance requests, as well as investigate new value opportunities to improve the reputation of the insurance agency. Maintained a consistent, positive attitude toward customers, peers, and other employees even in high- stress situations.

Returned customer calls within [Number] hours, resolving issues and answering questions quickly. Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Oversaw the delivery of [Type] project by [Type] team, which resulted in [Result]. Looked for industry trends on social media and through online sources. Professional Summary

Skills

Education

Work History

EMT-Basic - August, 2020 to January, 2021

UT Health Tyler - Tyler, TX

Used pulse oximeters and electronic vital sign machines to assess patient vital signs and status in order to determine care needs.

Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.

Spoke with lucid patients to learn about the incident and their medical history. Had an excellent attendance record and was always on time for work. Administered tests and medications to stabilize patients in the field or in transit. Restocked the ambulance with necessary equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimal inventory.

Performed equipment and vehicle inspections to ensure smooth and safe operation. Performed emergency diagnostic procedures, such as stomach suction, airway management, and heart monitoring, to treat patients.

EMT-Basic - July, 2017 to January, 2020

CHRISTUS Good Shepherd Medical Center - Longview - Longview, TX Used pulse oximeters and electronic vital sign machines to assess patient vital signs and status in order to determine care needs.

Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.

Spoke with lucid patients to learn about the incident and their medical history. Had an excellent attendance record and was always on time for work. Administered tests and medications to stabilize patients in the field or in transit. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away. Performed equipment and vehicle inspections to ensure smooth and safe operation. Performed emergency diagnostic procedures, such as stomach suction, airway management, and heart monitoring, to treat patients.

Taught 30] EMTs basic life support skills such as cardiopulmonary resuscitation, oxygen therapy, wound care, eliciting a patient history, and splinting.