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Quality Assurance Customer Services

Location:
Brantford, ON, Canada
Posted:
February 07, 2024

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Resume:

Aigbepue Emmanuel Oshiobugie

Brantford, Conklin Road, 395 226-***-**** ad3giz@r.postjobfree.com

Professional Summary

A reliable, trustworthy, and hard-working person with a keen ability to search, find and solve problems. I have a keen ability to work under pressure, team player, and am a critical thinker as well as possess a work ethic to get the job done within the allocated time.

SKILLS

Fluent writing and communication skills

Problem-solving skills

Team player

Ms word suite

Work History

Wilandson International Limited 03/2017 to 01/2024

Logistics/Q & A Manager

Strategically plan and manage logistics, warehouse, transportation, and customer services

Direct, optimize and coordinate full order cycle.

Document quality assurance activities and create audit reports.

Ensure that standards and safety regulations are observed.

Liaise, and negotiate with suppliers, manufacturers, retailers, and consumers.

Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

Arrange warehouse, catalog goods, plan routes, and process shipments.

Resolve any arising problems or complaints.

Supervise, coach, and train warehouse workforce.

Hiltz Collection 08/2008 to 2/2010

Storekeeper/Warehouse Officer

Develop business strategies to raise our customer pool, expand store traffic, and optimize profitability.

Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.

Ensure high levels of customer satisfaction through excellent service.

Complete store administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Report on buying trends, customer needs, profits, etc.

Propose innovative ideas to increase market share.

Conduct personnel performance appraisals to assess training needs and build career paths.

Deal with all issues that arise from staff or customers (complaints, grievances, etc.

Be a shining example of good behavior and high performance.

Additional store manager duties as needed.

Education

Bachelor of Science: Accounting 07/2006

University of Benin - EDO STATE, NIGERIA

Diploma: Accounting 10/2001

University of Benin - EDO STATE, NIGERIA



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