MICHAEL RICHARDSON

253-***-****

ad3gie@r.postjobfree.com

PROFESSIONAL SKILLS AND ABILITIES:

10+ years of leadership and supervisory experience

Basic understanding of Microsoft Office Suite

Resourceful team player who excels at building trusting relationships with clients and colleagues

Excellent Customer Service experience in any capacity

Proven ability to prioritize and deal effectively with a number of tasks simultaneously

Highly motivated self-starter who takes initiative with minimal supervision

Effective judgement, decision making, and problem solving skills

PROFESSIONAL EMPLOYMENT EXPERIENCE:

Assisted family member with around the house, outside, and in the community (doctor’s appointments)

Supervised or helped family member with personal care and hygiene

Planned and prepared meals with assistance from the family member

Shopped for or accompanied when the family member when they shopped

Performed light housekeeping duties that the family member could not complete on their own

TRANSPORTATION MANAGER

Compass Point Auto Sales, Auburn, WA 2020 to 2021

Inspected and tested incoming vehicles to determine the need for and cost of repairs

Determined needs for repairs by road test, by use of mechanical testing devices

Estimated cost of repairs and prepared itemized work order or repair order, listing costs

Moved vehicles and transported them to location to have work performed. Managed the transport department and retrieved vehicles

RECONDITIONING COORDINATOR

South Tacoma Auto, Tacoma, WA 2019 to 2020

Coordinated vehicles purchased

Completed car inspections and took photos

Maintained client account agreements, vehicle files, & records of the completion of reconditioning work

Monitored vehicle through reconditioning fulfillment process to ensure timeline commitment is met

GENERAL MANAGER

Recon Revolution, Tacoma, WA 2018 to 2019

lead all staff meetings

Oversaw daily operations, remedy customer complaints promptly

Recruited, hired, trained staff, and lead all staff meetings

Performed accounting and payroll duties

SERVICE MANAGER

GT Auto Sales, Tacoma, WA 2017 to 2018

Ensured quality control of the shop through supervision of a 4–6-person work crew

Wrote all service repair orders and coordinated with vendors for all reconditioning

Scheduled all due bill repairs and ordered all parts for any repair

Coordinated with vendors for all reconditioning

SERVICE MANAGER

AutoSales, Tacoma, WA 2010 to 2016

Supervised a 4-man crew plus detail

Priced all vehicles and buyer guides

Responsible for all internal and external customers

Processed all vendor and reconditioning decisions

EDUCATIONAL BACKGROUND:

High School Diploma, Chief Leschi High School, Puyallup, WA

Some College, Hawaii Pacific, Honolulu, HI

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