Real Estate Software Development

PROFESSIONAL SUMMARY

Dedicated professional with a multifaceted background in software development and business analysis across the insurance, real estate, and healthcare sectors. Seeking a challenging role that allows me to leverage my versatile skill set, foster innovation, and drive data-driven decision-making in a dynamic organization.

SKILLS

Risk Assessment/ Security Auditing SSRS, SSIS, EXCEL, AD HOCSQL, Report Generation and Analysis

Agil/Scrum/Oracle E-Business Planning, Budgeting, and forecasting System Analysis and Design

Financial Systems Integration Technical Writing/ Detail Orientation MS Project, Visio, Service Cloud

Financial reporting and analysis ERP Implementation, ORACLE, Stakeholder collaboration PowerBI, Tableau, Qlik Sense Developer Business Process Improvement Data extraction and modeling

EDUCATION

MBA-Management Information Systems specializing in Information Security -Student - Keller Graduate School

Bachelor of Science in Technical Management, Business Intel & Analytic Mgmt. –DeVry University, IL

GPA: 4.0, NHTS Member (National Honor Society Tradition of Success, Alpha Chi, & Delta Mu Delta)

Data Analytics Certification – School of Data Science., Houston, Texas

TECHNICAL SKILLS: POWER BI, QLIK SENSE, TABLEAU, SQL, SSRS, SSIS, MS EXCEL, ACCESS, VISIO, POWER POINT, SALESFORCE, ORACLE, ERP, RED ROCK SOFTWARE SHAREPOINT, AND MORE.

PROFESSIONAL EXPERIENCE

Fontainebleau / Durango Resort Data Analyst/ Account Payable Contract- Robert Half ( 2023-01/2024)

Developed interactive and dynamic Tableau/ Qlik Sense dashboards to visualize key performance indicators.

Collaborated with cross-functional teams to gather and understand business requirements.

Implemented data cleaning, transformation, and integration processes to ensure data accuracy.

Conducted user training sessions and provided ongoing support for Tableau/ Qlik Sense solutions.

Maintain a cross-functional working environment and collaborate effectively for business solutions.

Assisted in the full-cycle accounts payable process, including data entry and invoice coding.

Collaborated with senior management to define key performance indicators (KPIs) and developed dashboards to monitor and report on business performance.

Spearheaded the integration of machine learning models into existing analytics processes, enhancing predictive capabilities and supporting data-driven decision-making.

Oversaw the development and maintenance of data pipelines, ensuring data accuracy, integrity, and accessibility.

Conducted regular training sessions for junior analysts to enhance technical skills and ensure alignment with best practices.

Software Developer/ Business Analyst- Project Based Colaberry Data Science (01/2019 – 04/2023)

Created data models, visualizations, and dashboards to present key performance indicators (KPIs) and trends.

Execute test cases and document actual test results, including defects and potential weaknesses

Improve existing reports based on requirements, and create new reports based on business needs.

Establish existing reports, improve existing reports based on requirements, and create new reports based on business needs

Develop, customize, and configure ServiceNow applications, modules, and workflows to optimize IT service management.

Analyze and model data using tools Such as Excel, SQL, Salesforce, Oracle, ERP and RStudio to provide insights that drive strategic decision-making.

Collaborate with Agile development teams, Scrum Masters, and Product Owners to document the Agile SDLC processes and workflows.

Used Adobe, Visio, Storyline, MS project for technical writing and editing.

Tax Product /Billing Specialist Turbo TAX /State Farm SITEL Sesonal-04/2019-06/2023

Calculated the errors in customer's tax forms and assisted them in resolving identified problems. Provided customers with links to government resources regarding tax matters.

Explained the new IRS rules and replied to specific questions about taxes and products for refunds.

Informed customers about the status of their tax returns and the refund process.

Tax Accountant /Tana Tax and Insurance Company (04/ 2015 – 10/2019)

Assist in the preparation of budgets and forecasts, providing insights to support financial planning.

Conduct internal audits to identify potential issues and recommend solutions for process improvement.

Collaborate with cross-functional teams to gather financial data, investigate variances, and explain budget to actual discrepancies.

Additional Experience

Key Realty, Las Vegas, NV (2018-2022)

Residential, Commercial and Land Realtor

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