POOJA BENDARWADI NATARAJAURS

*** * **** ****, ****, Arlington Heights, IL, 60004

Ph: 919-***-****

ad3gfg@r.postjobfree.com

Experienced payroll administrator with 5 yrs. of experience in hourly and salaried, bi-weekly payroll administration, with a strong attention to detail, an outstanding work ethics and values. Hands-on experience with onboarding resources in IT sector for more than 10 years. I have been an individual contributor, and I can be left alone to complete task quickly, diligently and on time. I will bring positive attitude to the position and takes the responsibility for my own professional development.

SKILLS/HIGHLIGHTS:

People Operations Activities

Process and Project Management

Payroll processing and Account Payable

Tax Calculation (Multi-States)

ADP Workforce Now and Reporting

Maintaining payroll records

New hire Onboarding Specialist

Timesheet review

Screening and Interview Management

Contract Management

Candidate Pipeline Management

SAP Customer Relationship Management

MS Office Applications

Ability to work under pressure.

Ability to manage several projects.

Change Management and Implementation

Performance Management

Client Services / Logistics

EMPLOYMENT HISTORY

MARCH 2023 – DECEMBER 2023

PEOPLE OPERATIONS AND PAYROLL ASSOCIATE

HADIAMONDSTAR SOFTWARE SOLUTIONS LLC.

RESPONSIBILITIES:

Responsible of accurate timecards entries and follow-up with the team on the timecards.

Trouble shooting any timecards discrepancies and get it fixed with the help of the technical team.

Accuracy in calculating timecards, wages, Pre-tax deductions, state, and federal payroll taxes deductions.

Ensuring appropriate payroll taxes and benefits deductions are deducted from the paycheck and maintaining records.

Maintained new hires I-9 forms to verify Employment Eligibility and ensured the data was updated in the payroll system.

Well aware of the payroll codes and knowledge on the internal auditing.

Proficient in working in Microsoft excel and usage of relevant formulas like lookups, Average, Sum, Concatenate, Pivot Tables etc.

Processed payroll on both bi-weekly and monthly basis for 70 employees under contract in the ADP payroll.

Ensuring the Billing rates are accurate for offshore and onsite resources and for the Contractors and FTEs.

Collecting timesheet and payroll data to enter the details in the administrative database monthly.

Managed complete people operations related activities for Offshore and Onsite projects, the complete onboarding and offboarding formalities, managing payroll, invoices, and team coordination.

Worked with the internal hiring managers to assist with recruitment efforts.

Single handedly prepared the Statement Of Work and followed up with the clients on the contract extensions and billing rates for both onsite and offshore employees.

Reconciled all the data with client payroll for each reporting period.

Processed year-end updates for all clients and provided accurate relocation tax reports for company transfers.

Ability to resolve issues quickly and identify mistakes on the Timecards if any.

Preparing reports by compiling summaries of earnings, taxes, deductions, leaves and social security taxes.

Maintained records of payroll documentation and tracking the transactions.

Exercised strong attention to details and data confidentiality.

Maintaining bill rates reports and making necessary changes as and when the billing rates changes and making changes in the payroll system.

Adhering to all the payroll laws and regulations.

AUGUST 2018 – JULY 2022 / BANGALORE, INDIA

PAYROLL SPECIALIST,

TASKMO - STELLARSLOG TECHNOVATION PVT Ltd.,

RESPONSIBILITIES:

Responsible for processing payroll which involves calculating employees pay based on days worked, deductions, pre-tax and post-tax deductions taxes and relevant benefits.

Proficient in maintaining accurate payroll records of all the payroll transactions, including employee earnings, taxes and deductions.

Collecting and Summarizing timesheet data and maintaining absents, sick leave and vacation data.

Processing payroll to establish deadlines for more than 200 independent contractors on an hourly basis.

Issuing statements or reports for earnings and deductions.

Updating payroll records with changes such as billing rates, promotions, salary increments, etc.

Processing new employees’ information, resignations/terminations, transfers and promotions.

Preparing Salary detailed reports and Payroll reconciliation reports.

Addressing employee’s payroll related concerns and providing them with the accurate information.

Analyze, update, and reconcile accurate payroll report and billing data to ensure accurate and timely payments and invoicing.

Working on the Gross Profit Margin calculations on each of the new SOWs and CRs and maintaining the visibility.

Working with Project Leads for Billing Vitals, approvals and preparing the final invoices.

Working with the Billing Team for the AR numbers. Purchase Order validation for invoicing.

Work Order Number creation based on the Statement of Work terms and conditions.

Worked on the Project Value and Cost budget approvals and the same to be updated on the Change Requests for each project.

Activities around Unutilized cost budget and Utilized cost budget, working with the finance team for Gross Margin calculation.

Preparation of Invoice splits based on the statement of Work and the rates.

Track expenses, process expense reports and prepare analysis of accounts.

Prepared Billing statements, invoice, and account statements to update clients and managed client data to maintain accurate account records and outstanding balances.

Managed late payments collection and questioned claims, compiling, and evaluating data for quarterly reports to the upper management.

Time sheet management across the projects (Offshore and Onsite) along with the Gross Margin Actuals submission, Staffing, Timesheet approvals and follow up with the Team Leads and project managers on the timely timesheet submission.

Managed the recruiting process. Screen Resumes and cover letters. Coordinating interview schedules, conducts phone screening, participate in group interviews, conducts candidate skills assessments, and check the references.

Maintains a pipeline report of the potential candidates.

DECEMBER 2013 – JANUARY 2018 / BANGALORE, INDIA

ACCOUNT OPERATIONS, Mindtree Ltd.

RESPONSIBILITIES:

Part of business management meetings and recruitment forums providing regular Talent Acquisition and market updates to stakeholders and senior management.

Worked with the team to develop and implement sourcing and recruiting tactics with a specific emphasis on quality of hiring and process efficiency.

Catering a culture within the team that promotes, recognizes, and rewards continuous improvement, best practice sharing and Out of the box thinking.

Partnering with internal HR partners to structure and negotiate complex offers of the senior candidates.

On time submission of Mindtree and Customer timesheet, so Gross Margin Actuals are submitted on time.

Contract creation process based on the Master Service Agreement with the clients.

Maintaining the SOPs and Change Requests for each project in the Contract Management System Tool.

Prepared contracts drafts, Standard Operating Procedures and orders using the approved templates.

Working with the PMO accountants for signatures on the Statement Of Work and Change Requests.

Collaborate with internal stakeholders, Operations, and Proposals teams, to ensure that our contracting needs are being met in a timely manner.

Skilled to coordinate with the hiring managers to identify staffing needs and departments.

Built an excellent rapport with the hiring managers to ensure candidates clear the interview or the interviewers’ expectations.

Ability to assist the senior management in maintaining the Contract management lifecycle, including signatures, tracking the contracts, following up with the stakeholders on contract renewals, defining billing rates for the internal and external resources.

Ability to create end to end hiring process to ensure the positive experience.

Ability to maintain, create and track applicants tracking reports.

Invoice Eligibility check before billing for all the Turnkey Projects.

Assisted in hiring processes, staff performance evaluations, conducting reviews and administering disciplined action as required.

Responsible for new resource allocation, key member, Account Manager, Project Leader allocation.

Allocation and De-allocation of resources, cost budget ascertainment based on the allocation, defining billing rates, associates parking for future allocation.

Working with the Resource Management Team for the releases and allocations and establishing Revenue guidance and Utilization metrics across the projects half-yearly and yearly.

Have extensively used Human Resource Information system tool for managing, maintaining people related information.

Comprehensive knowledge of business and technical requirements related to HRIS.

Proficient in the use of Microsoft office applications, intermediate excel skills like pivots, lookups, and other related formulas.

Assisted and acted as a coordinator with the HR Team on the orientation, extending support to the new joiners and across the different levels of the organization.

Plan, develop and provide training and staff development programs using different methods of training such as on-the Job, classroom training, meetings, conferences, and workshops.

Prepare and maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions using Human Resource Management system.

Salesforce User Account Maintenance, Data imports, reports and dashboards and Open/Closed requirements.

Weekly Reports – AR Report, Open Requirements, Revenue Projections.

Monthly Reports - UBR and UER Report, Billing Leakage, Billing Process, Cost and Revenue Register Analysis, UUCB, Volume Discount.

Quarterly Reports – Expected Revenue Report, Headcount Projection Report, and Quarterly Resource Requirements report.

Managed timely processing of numerous invoices monthly.

Coordinated between billing department and the stakeholders to resolve various billing inquires.

Improve accounts payable process and achieved about 30% reduction in the late payments.

SEPTEMBER 2006 – DECEMBER 2013, BANGALORE, INDIA

OPERATIONS ASSOCIATE, TATA CONSULTANCY SERVICES LTD.

RESPONSIBILITIES:

Generated Leads and Opportunities in SAP Customer Relationship Management

End User Training.

Provide business analyst support and Troubleshooting Tickets.

Stabilization of the system in production landscape.

Configured CRM Transaction type, sales Document Types, Item Categories, Schedule line Categories, Configured Delivery Types and Billing Types, Configured Output determination procedure, Text determination procedure and Pricing Procedures.

Developed and created SOW/ scope of work documents for all change requests to obtain financials approval from the business service delivery management.

Defined different marketing requirements meeting the business needs of the organization.

Knowledge of SAP-CRM, Segment Builder, Upload tool, and generating various reports, Campaign Management and Territory Management.

Involved in handling client specific Projects like Reporting and updating business information.

Resolving Process related queries & designing the process flow for new processes

Recommend Process Improvements and act as a link between Operational Users and IT users.

Handle different base customization requirements.

Creation of the Business Partners and Maintaining the Relationships.

Field Groupings, Screen Configuration, and creation of Org model.

Territory Management and Activity Management.

Customizing Partner processing, Org determination with contact person for Sales Transaction.

Worked with project Leads on the process documentations.

Worked on the Timesheet approval reports and Active Team list reports.

Liaised with the Learning and Development Team to get the projects specific certifications and training for the associates.

Have worked on documenting all the processes and methodologies followed and workflow instructions for easier view for the repetitive projects.

Project Value and Cost Budget updating as per the Change Requests applicable for each project.

Follow ups with IOU Accountants team for approvals.

Activities around Unutilized Cost Budget – Surrender or Move as applicable.

Role Assignment, Competency Assignment and Competency Assessment Reports.

Certifications and Training for the Associates (Project Level and Skill set based).

I-security Quiz and Integrated Quality Management System.

EDUCATION:

AUGUST 2006

MASTER’S IN BUSINESS ADMINISTRATION, Bangalore university, india

Majors – Finance and Marketing

JUNE 2004

BACHELOR'S IN COMMERCE, university of mysore, india

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