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Continuous Improvement Quality Director

Location:
Philadelphia, PA
Posted:
February 07, 2024

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Resume:

Kevin Curran

** ****** **

West Deptford, NJ **086

262-***-****

ad3get@r.postjobfree.com

CAREER OBJECTIVE

Dynamic and results-driven Quality Director with a proven track record in implementing and maintaining robust Quality Management Systems. Seeking a challenging role where I can leverage my expertise in driving continuous improvement, ensuring regulatory compliance, and fostering a culture of quality excellence. Dedicated to optimizing processes, minimizing defects, and enhancing overall organizational performance through strategic quality initiatives.

SKILLS

Guiding the development and execution of quality strategies.

Expertise in establishing and maintaining effective QMS.

Implementing the methodologies of Six Sigma, Lean, SWOT, ISO 9001.

Ensuring adherence to industry regulations and standards.

Leading and motivating Quality teams.

Conducting and managing internal and external audits.

Analyzing Quality metrics to drive informed decision-making.

Instilling a culture of continuous improvement and innovation.

Establishing and monitoring supplier quality standards.

Incorporating customer feedback into quality improvement initiatives.

Helping employees reach their highest potential.

Contagious optimist

Excellent role model

Honest and fair

EXPERIENCE

Opex, Moorestown, NJ - Quality Director

FEBRUARY 2019 - CURRENT

Manage a team of 22 Quality Managers, Quality Supervisors, Quality Engineers, and Quality Inspectors.

Develop, implement, and maintain an effective QMS to meet industry standards and regulatory requirements. This involves creating documentation, procedures, and processes that ensure consistent quality across products and services.

Identify areas for process improvement through data analysis, root cause analysis, and collaboration with various departments. Implement strategies for continuous improvement to enhance overall efficiency and quality.

Lead efforts in quality assurance, ensuring that products or services meet specified requirements. Establish quality control measures to detect and address defects, deviations, or non-conformances.

Plan, conduct, and manage internal and external audits to assess compliance with quality standards. Prepare for and respond to regulatory inspections, maintaining a state of audit readiness.

Define, monitor, and analyze KPIs related to quality. Generate reports to communicate performance, trends, and areas for improvement to senior management.

Collaborate with procurement and supply chain teams to establish and monitor quality standards for suppliers. Ensure that incoming materials and components meet required quality criteria.

Provide leadership and guidance to the quality team. Develop training programs to enhance the skills and knowledge of employees regarding quality standards, processes, and tools.

Establish mechanisms to collect and analyze customer feedback. Use this information to drive improvements in products and services and enhance overall customer satisfaction.

Stay abreast of relevant regulations and standards in the industry. Ensure Opex complies with all applicable regulatory requirements, obtaining necessary certifications.

Assess and manage risks related to quality, including potential impacts on product safety, regulatory compliance, and overall business reputation.

As Opex’s Quality Director, I play a pivotal role in shaping the organization's quality culture, ensuring that quality is ingrained in every aspect of the business to meet or exceed customer expectations while maintaining compliance with industry standards and regulations.

Qualitech, Erial, NJ - Self-Employed Consultant - ISO 9001

MAY 2010 - FEBRUARY 2019

Qualitech consulting firm played a crucial role in helping organizations achieve and maintain ISO 9001 certification.

Assessment and Gap Analysis: Conducted a thorough assessment of the client's current quality management system to identify gaps and areas that need improvement to align with ISO 9001 standards.

Implementation Planning: Developed a comprehensive plan outlining the steps required for ISO 9001 certification. This involved creating a roadmap for implementing necessary changes in processes, documentation, and practices.

Documentation Support: Assisted in the creation, review, and optimization of documentation required by ISO 9001 standards, including quality manuals, procedures, work instructions, and records.

Training and Awareness: Provided training sessions to employees at various levels to raise awareness about ISO 9001 requirements and ensure proper understanding and implementation of the QMS.

Process Optimization: Worked with organizations to optimize existing processes or establish new ones to align with ISO 9001 principles. This often involved streamlining workflows, improving efficiency, and enhancing overall quality.

Internal Audits: Conducted internal audits to assess the effectiveness of the quality management system. Identified non-conformities and areas for improvement, ensuring the organization was well-prepared for external audits.

Support during Certification Audits: Prepared the organizations for external certification audits by certification bodies. Assisted in addressing any findings and ensuring compliance with ISO 9001 standards.

Continuous Improvement: Promoted a culture of continuous improvement within the organizations, encouraging ongoing monitoring and enhancement of processes to maintain ISO 9001 certification and improve overall business performance.

Documentation of Best Practices: Shared industry best practices with the client to enhance their understanding of quality management and promote the adoption of effective strategies.

Customized Solutions: Tailored consulting services to the specific needs and context of the clients, recognizing that each organization is unique in its structure, processes, and objectives.

Through my ISO 9001 consulting firm, I acted as a guide and facilitator, helping organizations navigate the complexities of certification. Our goal was to support clients in establishing a robust quality management system that not only meets ISO standards but also contributes to the organization's overall success and improvement.

Alstom, Philadelphia, PA - Quality Manager

MAY 2006 - MAY 2010

As the Quality Manager in a high-tech company, I held a pivotal role in ensuring that products and processes meet stringent quality standards.

Established and maintained an effective QMS aligned with industry standards and regulatory requirements. Developed and updated quality documentation, including policies, procedures, and work instruction.

Oversaw and implemented measures to ensure the quality of high-tech products. This involved setting and monitoring quality standards, conducting inspections, and implementing quality control processes.

Identified opportunities for process improvement using methodologies like Six Sigma, Lean and ISO 9001. Collaborated with cross-functional teams to implement changes that enhance efficiency and reduce defects.

Stay abreast of industry regulations and standards relevant to high-tech products. Ensured that Alstom complied with all applicable regulatory requirements, certifications, and quality benchmarks.

Established and maintained relationships with suppliers, ensuring they adhere to quality standards. Implemented processes to assess and monitor the quality of incoming components and materials.

Developed and oversaw testing and inspection programs to verify product quality. This included reliability testing, performance testing, and other quality assurance measures.

Lead investigations into the root causes of quality issues or defects. Implemented CAPAs to address identified problems and prevent recurrence.

Defined, tracked, and reported KPIs related to product and process quality. Used data to provide insights and recommendations for continuous improvement.

Established mechanisms to collect and analyze customer feedback related to product quality. Used customer insights to drive improvements in products and processes.

Provided training to quality team members on quality management principles, procedures, and tools. Fostered a culture of quality awareness and accountability across the organization.

Collaborated with R&D, engineering, purchasing and other departments to ensure seamless integration of quality considerations into the product development lifecycle.

Planned, conducted, and managed internal and external audits to assess compliance with quality standards. Prepared for and responded to external audits, ensuring readiness for customer audits.

Promoted and championed a culture of continuous improvement throughout Alstom, encouraging employees to actively participate in quality initiatives.

As the Quality Manager in a high-tech company, I played a multifaceted role, ensuring that the organization adhered to the highest quality standards in product development, manufacturing, and overall operations. This included proactive measures to prevent defects, compliance with industry regulations, and a commitment to continuous improvement.

EDUCATION

Drexel University, Philadelphia, PA - MBA

-Member of Drexel Graduate Business Analytics Association

-Beta Gamma Sigma certified (MBA Honor Society)

University of Michigan, Ann Arbor, MI - BS Mechanical Engineer

-Member of the Michigan Debate Club

-Elected Student Senator

-Treasurer of Student Senate

-President of Delta Tau Delta fraternity

-Member of Golden Key Honor Society

-Graduated Summa Cum Laude

I have been told that I am a good person characterized by kindness, empathy, honesty, integrity, and a willingness to help others, and that I exhibit compassion, humility, and a sense of responsibility in my actions.



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