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Customer Service Real Estate

Location:
Bryan, TX
Posted:
February 07, 2024

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Resume:

Debbie Valdez

**** * **** ** *-** Bryan, Texas **802 979-***-**** ad3gd8@r.postjobfree.com

Lending Specialist & Sales Professional

Highly organized and diligent professional drawing upon 20+ years of experience in lending and sales to contribute to smooth and productive operations. Demonstrated knowledge and sales s skills in the area of consumer lending with exceptional customer service experience. r

-Core Competencies-

● Bookkeeping: AP, AR, Account Reconciliations,Payroll

● Office Administration

● Oral and Written Communications

● Positive Teamwork and collaboration

● Data Entry

● Customer Service

PROFESSIONAL EXPERIENCE

Cash Store

Assistant Manager

(May 2023 - December 2023)

● Calling potential new customers from online applications educated them on the application process and documents needed for an approval and welcomed them into the store.

● Collected the necessary documents for a loan application.

● Examine, evaluate, and process installment and car title loans applications.

● Entered customer information to a third party lender for evaluations.

● Educated customers on the loan process.

● Went over payment options with customers

● Followed up phone calls to customers and explained options available, either to refinance or make a payment on due dates.

● Cash reconciliation, balanced register and safe funds Texas Real Estate Agent

(October 2013- December 2022)

● Sales Professional driven by honesty and integrity promoting client interests, either seller or buyer.

● Licensed Realtor with 9 years of residential and commercial sales experience

● Expert in planning and integrating new customer prospecting campaigns

● Adapt in contract drafting, negotiations, client analysis and marketing

● Self motivated and team player

● Facilitated the closing process on behalf of the clients and insured that all parts of the contracts were met before closing

● Educated sellers and buyers concerning legal disclosure Ace Cash Express

Center Manager

(January 2002- October 2012)

● Skillfully performed all managerial duties for the Cash in the store. Sold and processed all financial requests applications. Responsible for training, scheduling and growth of new hires.

● Examine, evaluate, and process short term loans applications.

● Check cashing and processing money gram transactions and money order purchasing.

● Auto insurance sales.

● Processed debit card sales.

● Cash reconciliation, balanced register and safe funds.

● Reported directly to District manager on store sales, cash control,loan percentages, growth planning and training.

Albertsons LLC

Cashier

August 1996 - October 2011

● Process customer orders and accept payment

● Responsible for balancing cash register

EDUCATION

August 2011 Blinn Community College Bryan, Texas

Major:Accounting

September 1986- March 1987

Major: Business Durham Nixon-Clay Business College Austin, Texas References available upon request



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