SHEILA ROBERTS

**** *. ******** ***** *******, KS 67218 • 316-***-****

Sroberts2525@)gmail.com

A career-oriented individual seeking a full time position within a professional environment that offers both personal growth and advancement that will utilize my strong interpersonal skills.

EXPERIENCE

SEPT 2014 - MAY 2023

ADMINISTRATIVE ASSISTANT, BEECH ELEMENTARY

Perform general clerical duties, some confidential in nature. Answering multi-line phones, performing computer functions, typing, electronic filing, copying, scanning and distributing mail. Schedules student breakfast and lunch, request records, enroll students into school, greet staff, parents and customers.

JANUARY 2006 - AUGUST 2022

EMERGENCY ROOM REGISTRAR, WESLEY MEDICAL CENTER

Assisted in the maintenance of medical electronic charts, completed registrations within the Emergency Room setting, including but not limited to data collection and data entry, insurance coverage, electronic payments, one on one customer contact, peer review, prep scanning, filing, answering multi-line phones and faxing. Update and verify patient demographics and insurance information. Trained new employees on multiple billing data software. Excelled in a deadline intensive environment, ensuring accurate and on-time completion of all charts. Ensure that all necessary signatures were obtained for treatment. Answered any questions concisely and explained policies and procedures to patients clearly.

JULY 2005-OCT 2006

RECEPTIONIST, AMERICAN AUTO GLASS

Responded promptly to general inquiries from staff and customers via mail, email, fax and in- person. Provided detailed support as the company's only bilingual customer service representative. Interacted with customers and retail buyers to expedite orders.

SKILLS

® Bilingual- English/Spanish

• Dedicated, focused and diligent in execution

• Self-motivated and goal driven

REFERENCES

Available upon request.

• Excellent customer service

• Attention to detail

® Medical Terminology